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Off the Script

Off the Script

De : Melissa Odom
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Off the Script is an unscripted look at what it actually takes to be a travel advisor. This is the craft, the doubts, and the wins that never make it to a caption. By Melissa Odom, owner of Trouvaille Discoveries, a cruise and travel advisor specializing in Alaska group travel and multi-generational cruise planning for cruise lines like Holland America, Princess Cruises and Virgin Voyages. Each episode is a raw documentary-style conversation about what it takes to be an advisor behind the scenes. It goes into detail about the imposter syndrome that no one names out loud, the moments that clients have that shape how she works, and what it is actually like to sell places that you love for a living.

© 2026 Off the Script Sciences sociales Écritures et commentaires de voyage
Épisodes
  • Behind the Content

    Behind the Content
    Oct 18 2026

    Most people assume a travel advisor on a cruise is just enjoying the trip. In this episode, Melissa Odom, owner of Trouvaille Discoveries, goes behind the scenes of creating cruise content as a travel advisor. She explains why people want to see a real person in the destination instead of stock photos, how she researches cabins and builds a shot list for every deck before a trip, and what influencers figured out about capturing attention that advisors are learning now. She also gets honest about the part nobody pictures: it’s a working trip, not a vacation.

    Off the Script is hosted by Melissa Odom, owner of Trouvaille Discoveries, a cruise and travel advisory specializing in Alaska, group travel, and multi-generational trips.

    Find Melissa : www.trouvaillediscoveries.com

    Instagram: @melissa_latonodom

    Facebook: www.facebook.com/melissalatonodom

    Linkedin: www.linkedin.com/in/melissa-odom-35bab7127
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    9 min
  • Do Travel Advisors Cost More? (How We Actually Get Paid)

    Do Travel Advisors Cost More? (How We Actually Get Paid)
    Oct 9 2026

    “Does using a travel advisor cost more?” It’s the question Melissa Odom, owner of Trouvaille Discoveries, hears most. In this episode, she explains how a travel advisor actually gets paid, why commission comes from the supplier and often doesn’t arrive until after the trip, and why a planning or research fee is a normal part of the work on complex trips.

    Off the Script is hosted by Melissa Odom, owner of Trouvaille Discoveries, a cruise and travel advisory specializing in Alaska, group travel, and multi-generational trips.

    Find Melissa : www.trouvaillediscoveries.com

    Instagram: @melissa_latonodom

    Facebook: www.facebook.com/melissalatonodom

    Linkedin: www.linkedin.com/in/melissa-odom-35bab7127
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    13 min
  • Door Kickers

    Door Kickers
    Oct 2 2026

    "You called me because you realized I actually knew what I was talking about — and then you didn't want to book with me." In this episode, Melissa Odom, owner of Trouvaille Discoveries, talks about "door kickers" — her term for the people who seek out an advisor's expertise, take all the research and planning, and then book it themselves or were never serious about booking at all. A candid, sometimes funny look at a frustration most travel advisors deal with but rarely say out loud.

    Off the Script is hosted by Melissa Odom, owner of Trouvaille Discoveries, a cruise and travel advisory specializing in Alaska, group travel, and multi-generational trips.

    Find Melissa : www.trouvaillediscoveries.com

    Instagram: @melissa_latonodom

    Facebook: www.facebook.com/melissalatonodom

    Linkedin: www.linkedin.com/in/melissa-odom-35bab7127
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    10 min
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