When feedback arrives, what happens next tells the real story of your team’s culture. In this episode, I explore how psychological safety shapes learning, innovation, and trust. Drawing on the work of William Kahn, Amy Edmondson, Jane Dutton, and Google’s Project Aristotle, I share small leadership behaviours that make it safe for people to speak up, take risks, and grow together.

Reference Detert, J. R., & Burris, E. R. (2007). Leadership behavior and employee voice: Is the door really open? Academy of Management Journal, 50(4), 869–884. https://doi.org/10.5465/amj.2007.26279183 Dutton, J. E., Roberts, L. M., & Bednar, J. (2010). Pathways for positive identity construction at work: Four types of positive identity and the building of social resources. Academy of Management Review, 35(2), 265–293. https://doi.org/10.5465/amr.35.2.zok265 Edmondson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383. https://doi.org/10.2307/2666999 Edmondson, A. C., & Lei, Z. (2014). Psychological safety: The history, renaissance, and future of an interpersonal construct. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 23–43. https://doi.org/10.1146/annurev-orgpsych-031413-091305 Google Inc. (2016). Project Aristotle: Understanding team effectiveness. https://rework.withgoogle.com/blog/the-five-keys-to-a-successful-google-team/ Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692–724. https://doi.org/10.5465/256287 Nembhard, I. M., & Edmondson, A. C. (2006). Making it safe: The effects of leader inclusiveness and professional status on psychological safety and improvement efforts in health care teams. Journal of Organizational Behavior, 27(7), 941–966. https://doi.org/10.1002/job.413

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Sometimes the smallest act can change everything. In this episode, I explore how simple moments of appreciation, kindness, and trust can ripple through a whole school community. Drawing on research from Jane Dutton, Barbara Fredrickson, Shelly Gable, Sonja Lyubomirsky, and Fred Luthans, I share how positive emotions spread, strengthen culture, and remind people that they matter.

Reference Dutton, J. E. (2003). Energize your workplace: How to create and sustain high-quality connections at work. Jossey-Bass. Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. American Psychologist, 56(3), 218–226. https://doi.org/10.1037/0003-066X.56.3.218 Gable, S. L., Gonzaga, G. C., & Strachman, A. (2006). Will you be there for me when things go right? Supportive responses to positive event disclosures. Journal of Personality and Social Psychology, 91(5), 904–917. https://doi.org/10.1037/0022-3514.91.5.904 Luthans, F., Youssef, C. M., & Avolio, B. J. (2007). Psychological capital: Developing the human competitive edge. Oxford University Press. Lyubomirsky, S., Sheldon, K. M., & Schkade, D. (2005). Pursuing happiness: The architecture of sustainable change. Review of General Psychology, 9(2), 111–131. https://doi.org/10.1037/1089-2680.9.2.111

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Sometimes the smallest gestures make the biggest difference. In this episode, I explore gratitude as a practical leadership tool and one that strengthens trust, motivation, and connection. Drawing on research from Robert Emmons, Sara Algoe, Adam Grant, Francesca Gino, and Fred Luthans, I share how noticing and naming what’s good can help leaders build cultures where people truly thrive.

Reference Emmons, R. A., & McCullough, M. E. (2003). Counting blessings versus burdens: An experimental investigation of gratitude and subjective well-being in daily life. Journal of Personality and Social Psychology, 84(2), 377–389. https://doi.org/10.1037/0022-3514.84.2.377 Grant, A. M., & Gino, F. (2010). A little thanks goes a long way: Explaining why gratitude expressions motivate prosocial behavior. Journal of Personality and Social Psychology, 98(6), 946–955. https://doi.org/10.1037/a0017935 Algoe, S. B. (2012). Find, remind, and bind: The functions of gratitude in everyday relationships. Social and Personality Psychology Compass, 6(6), 455–469. https://doi.org/10.1111/j.1751-9004.2012.00439.x Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions. American Psychologist, 56(3), 218–226. https://doi.org/10.1037/0003-066X.56.3.218 Luthans, F., Youssef, C. M., & Avolio, B. J. (2007). Psychological capital: Developing the human competitive edge. Oxford University Press.

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