Épisodes

  • Med Spa Marketing Math Explained: ROI, Discounting & Budget Prioritization (2026)
    Jan 28 2026

    Welcome to Part 2 of our 2026 Med Spa Marketing & Growth Series.

    This episode dives into the marketing math every med spa owner needs to understand in order to make confident, profitable decisions around discounting, ROI, and budget prioritization. If you have ever felt uncertain about whether your marketing investment is actually working, or why certain offers, ads, or services scale better than others, this episode is designed to give you clarity.If you're ready to implement more efficient & effective marketing strategies for your practice, book your FREE strategy session & marketing plan: https://go.medspamagicmarketing.com/scheduleIn this episode, Ricky Shockley, owner of Med Spa Magic Marketing and host of the Med Spa Success Strategies Podcast, breaks down how core data points like offer attractiveness, customer acquisition cost, retention, and service mix are connected, and why optimizing the wrong metric can quietly limit growth.In this episode, we cover:✅ The real trade-offs behind discounting and why most advice is incomplete✅ How offer attractiveness directly impacts cost per patient✅ Why “butts in seats” is a dangerous metric when viewed in isolation✅ How to think about ROI for recurring services versus high-ticket treatments✅ Why retention is the compounding force behind long-term profitability✅ How to prioritize marketing spend based on your current revenue stageThis episode also introduces a practical framework for budget prioritization, outlining where med spas should focus their advertising dollars first and when it actually makes sense to expand into additional channels like Google Ads or SEO.Download our FREE ROI calculator here: https://grow.medspamagicmarketing.com/roi-calculatorBe sure to subscribe so you do not miss the next episode in the series, where we will continue breaking down the strategies, offers, and systems driving scalable med spa growth in 2026.Follow us on social media: https://www.instagram.com/medspamagicmarketing/https://www.linkedin.com/company/med-spa-magic-marketing/https://www.facebook.com/MedSpaMagicMarketing/https://www.tiktok.com/@medspamagicmarketing

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    24 min
  • Med Spa Branding, Positioning & Pricing: How to Stand Out Without Racing to the Bottom (2026)
    Jan 26 2026

    Welcome to Part 1B of our 2026 Med Spa Marketing & Growth Series.This episode expands on Part 1 and takes a practical look at branding, positioning, and pricing, and how these factors actually influence purchase decisions for med spas.In this episode, Ricky Shockley, owner of Med Spa Magic Marketing and host of the Med Spa Success Strategies Podcast, explains why most med spas are competing on the same few levers and how to use branding, personality, and positioning to avoid racing to the bottom on price. Instead of treating branding as just logos and colors, this video breaks down how visuals, personality, reputation, and pricing work together to drive demand, trust, and long term growth.If you're ready to implement more efficient & effective marketing strategies for your practice, book your FREE strategy session & marketing plan: https://go.medspamagicmarketing.com/scheduleIn this episode, we cover:✅ Why branding matters more than most med spas realize✅ How visuals and brand identity influence who you attract✅ The role personality and connection play in standing out✅ Why having a face of the brand builds trust faster✅ How passion for specific services attracts the right patients✅ The real relationship between reputation and pricing✅ When aggressive pricing works and when premium pricing is justified✅ What actually supports higher price points long termBe sure to subscribe so you do not miss the next episode in the series, where we continue breaking down the systems, strategies, and decisions driving scalable med spa growth in 2026.

    Chapters:00:00 Why Branding, Positioning, and Pricing Matter in 202601:18 How Med Spa Branding Actually Influences Demand02:54 Visual Identity and the Demographics You Attract04:54 Personality, Connection, and Trust in Marketing06:15 Building a Face of the Brand and a Supporting Cast07:09 How Passion for Services Attracts the Right Patients08:03 Reputation, Pricing, and Purchase Decisions09:21 When Aggressive Pricing Works and When It Doesn’t10:21 What It Takes to Support Premium PricingFollow us on social media: https://www.instagram.com/medspamagicmarketing/https://www.linkedin.com/company/med-spa-magic-marketing/https://www.facebook.com/MedSpaMagicMarketing/https://www.tiktok.com/@medspamagicmarketing

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    11 min
  • STEAL Our 2026 Med Spa Growth Framework: Exact Ad Strategies, Offers & 7-Figure Growth
    Jan 21 2026

    Welcome to Part 1 of our 2026 Med Spa Marketing & Growth Series. This year’s series is a complete refresh of the frameworks, strategies, and systems we’ve seen drive real, measurable growth for med spas in today’s increasingly competitive landscape.

    If you're ready to implement more efficient & effective marketing strategies for your practice, book your FREE strategy session & marketing plan: https://go.medspamagicmarketing.com/scheduleIn this episode, Ricky Shockley, owner of Med Spa Magic Marketing and host of the Med Spa Success Strategies Podcast, walks through how patients actually choose a med spa and what you need in place to consistently win that decision.In this series, we break down:✅ How to position your med spa so prospects choose you over nearby competitors✅ The core marketing and growth frameworks we’re using in 2026✅ What actually drives ROI and where most med spas misallocate marketing spend✅ How ads, offers, reputation, and patient experience work together✅ Why retention is the real growth multiplier in aestheticsThis episode introduces the foundational framework that everything else in the series builds on, including exposure, validation, and removing friction in the booking process. You’ll also learn why great marketing cannot compensate for weak patient experience, and how reviews, pricing, and branding influence buying decisions more than most owners realize.Whether you’re scaling an established med spa or tightening up your marketing strategy for the year ahead, this series is designed to give you clarity, direction, and a plan you can actually execute. Be sure to subscribe so you don’t miss the next episode, where we break down pricing, discounting, and how those decisions directly impact new patient acquisition and long-term growth.If you want to download the free audit and planning resources referenced in this episode, visit:https://medspamarketing.com/2026Chapters:00:00 Intro to the 2026 Med Spa Marketing Series02:45 What’s Changed in Med Spa Marketing for 202604:40 Why Reviews and Patient Experience Matter More Than Ever08:30 How Clients Actually Choose a Med Spa11:15 The EVA Framework: Exposure, Validation, Affirmation15:20 Winning the Validation Process Against Competitors18:50 Pricing, Convenience, and Decision Tie-Breakers21:55 Removing Friction and Driving Bookings23:00 Action Items and What’s Next in the SeriesFollow us on social media: https://www.instagram.com/medspamagicmarketing/https://www.linkedin.com/company/med-spa-magic-marketing/https://www.facebook.com/MedSpaMagicMarketing/https://www.tiktok.com/@medspamagicmarketing

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    25 min
  • Google Reviews for Med Spas: Stop Losing Clients From a Few Bad Reviews!
    Jan 19 2026

    Welcome to the Med Spa Success Strategies Podcast, presented by Ricky Shockley of Med Spa Magic Marketing.Stop losing med spa clients to the "Validation Phase." In this episode, we’re diving deep into Google reviews for med spas and why your star rating is only half the story. Most owners think that as long as they are above a 4.7 or so, they are "fine." The reality? Your potential patients are doing a deep dive into your reputation the moment they hit "submit" on your lead form. If they find a red flag, they ghost you—and you’ll never even know why.We discuss the EVA Framework and how to master review management for med spas to ensure that once a lead finds you, they actually show up for their appointment.What You’ll Learn in This Episode:✅ The Psychology of the "Validation Phase": Why leads search for your worst reviews first and what they are looking for when they find them.✅ The ROI of a Refund: Why spending $500 to "make it right" with a difficult client is often the most profitable marketing move you can make.✅ Proactive Solicitation: How to use favor-based language and text-based links to ensure your best clients are the loudest voices on your profile.✅ Non-Combative Responses: The exact way to respond to a 1-star review so that future clients trust you more, not less.✅ The Internal Mirror: How to use your Google reviews as a diagnostic tool for your med spa’s internal operations.If you're ready to implement more efficient & effective marketing strategies for your practice, book your FREE strategy session & marketing plan: https://go.medspamagicmarketing.com/scheduleTimestamps:00:00 – Why Google reviews matter more than you think

    01:54 – The “Validation Phase” of the EVA Framework

    04:54 – How people actually read reviews (sort by lowest)

    08:51 – The real risk of negative reviews

    21:54 – Is it worth refunding a bad client?

    32:51 – The one-week reputation challengeFollow us on social media: https://www.instagram.com/medspamagicmarketing/https://www.linkedin.com/company/med-spa-magic-marketing/https://www.facebook.com/MedSpaMagicMarketing/https://www.tiktok.com/@medspamagicmarketing

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    35 min
  • Business Synergy, Partnership Marketing & Patient Satisfaction - Interview w/ Allen Lewis
    Jan 16 2026
    Welcome to the Med Spa Success Strategies Podcast, presented by Ricky Shockley of Med Spa Magic Marketing. If you're ready to implement more efficient & effective marketing strategies for your practice, book your FREE strategy session & marketing plan: https://go.medspamagicmarketing.com/scheduleIn this episode, Ricky sits down with Allen Lewis, Co-Owner and Operations Lead of Just Injected (https://www.justinjected.com/) and Cryo-X (https://cryo-x.com/) , to explore how business synergy, partnerships, and patient experience work together to drive sustainable growth in a med spa.This conversation breaks down the operational and strategic decisions that help med spa owners build alignment across marketing, operations, leadership, and patient care. From lead management and project prioritization to partnerships, profitability, and patient satisfaction, Allen shares practical insights on how med spa owners can create systems that support both growth and long-term retention.In this episode, we cover:✅ How business synergy impacts growth and patient experience in a med spa✅ The operational responsibilities that often get overlooked as practices scale✅ Why fast lead response plays a critical role in patient satisfaction✅ How partnerships and referrals support sustainable med spa growth✅ How to prioritize projects and initiatives without creating bottlenecks✅ Practical ways med spa owners can use AI to improve efficiency and decision-making✅ How to think about profitability, margins, and true service costs✅ Frameworks for evaluating new equipment, services, and debt✅ Lessons from integrating wellness and aesthetics under one med spa ecosystem✅ Leadership principles for managing teams while maintaining culture and accountability✅ Why documentation, personalization, and experience matter as practices growThis episode is packed with real-world insights for med spa owners who want their operations, marketing, and patient experience working together to build a stronger, more resilient practice.About Allen of Just Injected (https://www.justinjected.com/) and Cryo-X (https://cryo-x.com/)Allen Lewis is the Co-Owner and Operations Lead of Just Injected, a Dallas-based med spa founded by his wife, Nurse Practitioner Justine Lewis, and Cryo-X, a wellness and recovery business. With a background in accounting and more than a decade of experience in corporate operations and risk management at Amazon—where he rose from Analyst to Senior Manager and led a 50-person organization—Allen brings a data-driven, systems-oriented approach to med spa ownership.He oversees business strategy, operations, finance, and growth initiatives across both businesses, focusing on scalability, profitability, partnerships, and patient experience. Allen is the strategic engine behind expanding service offerings, streamlining day-to-day operations, and navigating the complexities of multi-business ownership.Allen transitioned from the corporate world into entrepreneurship in the aesthetics and wellness space in early 2025, acquiring and expanding Cryo-X while continuing to scale Just Injected alongside his wife. He specializes in helping med spa owners align strong clinical care with smart business execution to drive sustainable growth without burnout.Keep up with Allen's med spas on social media:https://www.instagram.com/thecryox/https://www.instagram.com/just_injected_/Follow us on social media: https://www.instagram.com/medspamagicmarketing/https://www.linkedin.com/company/med-spa-magic-marketing/https://www.facebook.com/MedSpaMagicMarketing/https://www.tiktok.com/@medspamagicmarketing
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    50 min
  • Wednesday Thoughts: Why Price Differentiates Faster/Easier Than Reputation
    Jan 14 2026

    If you're ready to implement more efficient & effective marketing strategies for your practice, book your FREE strategy session & marketing plan: https://go.medspamagicmarketing.com/scheduleMed spa growth often comes down to one uncomfortable question: are you competing on price or reputation? In this episode, I break down how pricing actually functions as a scalable growth lever for med spas, why even successful multi-location practices use aggressive front-end pricing, and why reputation and patient experience are much harder to scale through marketing alone, especially for boutique and early-stage practices.You will learn:✅ Why price is the easiest and most scalable growth lever for med spas✅ The three factors that influence patient purchasing decisions: price, reputation, and convenience✅ Why reputation and patient experience must be built one-to-one and cannot fully scale through marketing✅ How larger med spas use pricing to attract new patients at scale✅ When front-end pricing makes sense for new patient acquisition✅ Why avoiding price competition can slow med spa growth✅ How to combine competitive entry offers with premium in-office experiences✅ A practical framework for balancing price, brand, and long-term patient retentionIf you are a med spa owner trying to grow without racing to the bottom on price, or struggling to attract new patients while protecting your brand, this episode will help you rethink how pricing fits into your overall growth strategy. This framework applies whether you are a boutique med spa, scaling to multiple locations, or planning your marketing and pricing strategy for long-term success.Follow us on social media: https://www.instagram.com/medspamagicmarketing/https://www.linkedin.com/company/med-spa-magic-marketing/https://www.facebook.com/MedSpaMagicMarketing/https://www.tiktok.com/@medspamagicmarketing

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    7 min
  • Quick Med Spa Marketing Wins for Growth in 2026
    Dec 29 2025

    Welcome to the Med Spa Success Strategies Podcast, presented by Ricky Shockley of Med Spa Magic Marketing.Heading into 2026, most med spa owners are asking the same question: "What should I focus on right now to stay busy, protect cash flow, and grow next year?" In this episode, Ricky and Lauren break down practical marketing “quick wins”, how to think about marketing as an investment (not an expense), and how to use remarketing + boosted content to build momentum in your local market.This is a tactical, end-of-year checklist-style episode designed to help you fill the schedule, improve your SEO + Google Business Profile, strengthen retention, and create more know-like-trust deposits that make future patients choose your practice.We cover…✅ Quick wins for med spa marketing in 2026 (what to do now)✅ How to use SMS blasts to re-engage your existing patient list✅ Why tox offers consistently win for retention and schedule filling✅ When “tox + bonus” offers work (and when they don’t)✅ Retention promos + segmentation (bringing back Botox, filler, weight loss, and lapsed patients)✅ On-page SEO quick fixes: service + city page titles, headings, and dedicated service pages✅ Why you should embed simple cell phone videos on service pages to boost conversions✅ How to improve your website calls-to-action + add lead capture forms (for “not ready to book” traffic)✅ Google Business Profile updates that increase calls and clicks (photos, services, and visibility)✅ A better way to ask for Google reviews (and how to get past reviews updated)✅ Why marketing budget cuts can hurt revenue if your ROI is working✅ How to use boosted posts + remarketing to build local trust and long-term demandIf you’re a med spa owner who wants more booked consults, lower CAC, stronger retention, and better ROI, this episode gives you a clear plan you can execute heading into the new year.If you're ready to implement more efficient & effective marketing strategies for your practice, book your FREE strategy session & marketing plan: https://go.medspamagicmarketing.com/scheduleFollow us on social media: https://www.instagram.com/medspamagicmarketing/https://www.linkedin.com/company/med-spa-magic-marketing/https://www.facebook.com/MedSpaMagicMarketing/https://www.tiktok.com/@medspamagicmarketing

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    30 min
  • Wednesday Thoughts: Med Spa Ads - Image vs Video Explained
    Dec 24 2025

    If you're ready to implement more efficient & effective marketing strategies for your practice, book your FREE strategy session & marketing plan: https://go.medspamagicmarketing.com/scheduleMed spa advertising works best when the strategy is built around performance, not assumptions. The right ad format, the right service, and the right offer structure can make or break your results.In this episode, I break down how to think about image vs video ads for med spas, why some services simply do not belong in paid advertising, and how small, unexpected bonus ideas can dramatically improve patient experience and long-term loyalty.You will learn:✅ The real differences between static image ads and video ads for med spas✅ Why static image ads are often more consistent, while video ads have higher upside and higher risk✅ How to decide when video ads are worth testing and when they are not✅ What NOT to advertise for your med spa, even if the offer looks great✅ Why certain services fail in the ad space due to simple math and economics✅ How advertising the wrong services can quietly drain your budget✅ A simple bonus strategy inspired by Five Guys that can increase perceived value and loyalty✅ How to create unexpected wins for patients without discounting or hurting marginsIf you are running ads or thinking about starting, this episode will help you avoid costly mistakes, choose the right ad formats, and build smarter offers that actually work. This framework applies whether you manage your ads in-house or work with an agency as you plan your med spa advertising for 2026.Follow us on social media: https://www.instagram.com/medspamagicmarketing/https://www.linkedin.com/company/med-spa-magic-marketing/https://www.facebook.com/MedSpaMagicMarketing/https://www.tiktok.com/@medspamagicmarketing

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    9 min