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Legal Ops Insiders

Legal Ops Insiders

De : Linda Nieuwenhuijsen Jan-Willem Prakke and Willem Wiggers
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 Three legal professionals, guest experts and Legal Ops entrepreneurs sharing an abundance of experience with legal operations, legal tech, implementing CLM, change management, driving adoption of legal tech, outside counsel management, AI (and AI literacy), internal stakeholder management and obtaining managed legal services (LPO) in organisations of any size and complexity.
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    Épisodes
    • Ep. 07: IT security and risk management

      Ep. 07: IT security and risk management
      Nov 24 2025
      In this episode of Legal Ops Insiders, I delve into the critical realm of IT security and risk management within legal operations. As legal tech adoption rises, the importance of ISO certifications cannot be overstated; they are not just compliance checkboxes but essential tools for ensuring risk management, trust, and business credibility. I share insights from my experience, discussing the intricacies of ISO 27001, 27017, and 27018 certifications, and how they help organizations manage sensitive data securely. We explore the importance of continuous risk assessments, employee training, and the role of legal counsel in safeguarding compliance. Join me as we uncover how these certifications can streamline processes and enhance the security posture of legal teams in an ever-evolving landscape.
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      41 min
    • Ep. 06: CLM unpacked: the AI-driven future

      Ep. 06: CLM unpacked: the AI-driven future
      Nov 11 2025
      What does CLM look like in an AI-driven world? In this podcast episode, Job Wijbenga, Legal Director at FrieslandCampina, joins Willem and Jan-Willem for a grounded conversation on how CLM is evolving and why CLM matters now more than ever. Together, they unpack what a CLM really solves for legal teams, the common pitfalls to avoid, and what makes an implementation succeed. Job shares real-world examples and best practices on choosing the right solution, leading adoption, and making CLM work for your organisation - not the other way around.
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      39 min
    • Ep. 05: Data and metrics in Legal Ops

      Ep. 05: Data and metrics in Legal Ops
      Oct 28 2025
      Why is ‘Data and metrics’ in Legal Ops and what should a legal department measure? Legal teams are sitting on valuable data and 77% do not even measure performance. Many struggle with data and metrics. In this episode, we talk about why data and metrics matter in Legal Ops, what to track, and how to turn insights into real improvements. We break it down into three buckets: (a) Measuring operational (process) efficiency, (b) Data quality and risks, and (c) Metrics of business alignment and value. You’ll also hear practical tips on how to start small, show value, and build a data-driven legal function. No intuitive hiring – data-based decision-making!
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      35 min
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