Épisodes

  • Funny Things People Said in User Testing
    Mar 2 2026

    The Zeigarnik Effect and the princess and the pea + I give you a free podcast title if you want to start one + ChatGPT’s strong thoughts on the number 18 + why I fear for Liquid Death + I finally upgraded to the latest iPhone 17 Pro and I have thoughts + I prove that it is impossible for a podcast on UX writing to go viral

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    21 min
  • Airbnb: Icons Gonna Icon
    Feb 25 2026

    I do a non-deep dive into the UX writing of Airbnb, the gold standard? + did I watch the State of the Union? + I find a new cool soda can noise + I talk about why I don’t have guests YET + I almost accidentally give you relationship advice + I share one of my stupidest podcast ideas from the olden days + great job search cohort news! + confessions of a content designer…

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    28 min
  • Bandcamp Is My Valentine
    Feb 16 2026

    I just broke up with my AI girlfriend to pursue a long-term relationship with Bandcamp, the music platform + all the ways they're saving the universe + I download 4 sound effects and sprinkle them in randomly + please stop using the term "AI native" + who is going to leave me my first review. Anyone? Buehler? Mom? Grandma? Ok, I’m done. + I try to keep this podcast shorter but pretty much fail + Oh, also, you should watch The Pitt. It’s so good.

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    15 min
  • How NOT to Roll Out AI
    Feb 9 2026

    A case study and some tough love for companies rolling out AI like it’s Willy Wonka’s birthday

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    31 min
  • The UX of Cancel Flows
    Feb 2 2026

    Cancel flows and forever layoffs! + I have a confession to make + I stubbed my toe and stole my daughter’s Bluey bandaid + I turn 41 in 10 days!! + a 16-second silent protest for fallen layoff comrades + my take on the “Open to Work” banner + the benefits of a job search cohort + I accidentally use an acronym + Netflix breaks the world record for fastest refund to hit a bank account + Houdini’s straight jacket … and so much more!

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    27 min
  • The Winners of the 2025 Killer UX Writing Awards!
    Jan 26 2026

    Not even Winter Storm Fern can stop us! + I announce two big things—my debut novel coming out in 5 days along with a new album of my earliest songs, including the first song I ever wrote! + I announce the winners of the 5 categories of the 2025 annual Killer UX Writing awards + and much more!

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    13 min
  • Someone Give This ContextID a Cookie!
    Jan 19 2026

    In which we learn lessons from a philosophical beef stick package + the saddest error state ever + an error within an error + Big Streaming wants me to guess the lyrics + my deep breathing yoga coach is Namecheap + FREE SOCKS!! + next week’s mystery guest + my dog Teddy makes his presence known and tells me to wrap it up

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    11 min
  • You're Doing It Wrong
    Jan 12 2026

    BackMarket shows us the right way to do emails + I practice my hook game + lots of exciting announcements + a bad dad joke + the tech sludge lake + my phone rings and I didn’t even edit it out + what Merriam thinks “hopped” means + I put my favorite part of my NEW SINGLE at the end for you + thank you for listening and please leave a review if this has made you laugh even just once!!

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    25 min