How to Work With Difficult People Without Losing Yourself with Amy Gallo
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Real Work Ready
The professional readiness program built for the first years of a career. Six learnable behaviors that determine how your work gets received, planned, communicated, and delivered. Nobody teaches them. Now someone does.
Learn more: www.realworkready.com
Nobody tells you that great work is only half the job. The other half is people. The manager who second-guesses you, the peer who agrees in the meeting and undercuts you after, the colleague who always seems to be playing an angle.
Amy Gallo is an author and Harvard Business Review contributing editor who has spent her career studying how people behave at work. Her book Getting Along: How to Work with Anyone (Even Difficult People) gives a practical framework for the relationships that drain us most. In this conversation, she and Laura dig into why conflict feels so personal and what you can do about it.
In this episode:
- Why early-career professionals struggle when feedback, expectations, and power dynamics are unfamiliar
- How your brain turns small moments of tension into negative stories about other people
- The common difficult behaviors at work, from the insecure manager to the passive-aggressive peer to the political operator
- How to respond with agency and set boundaries when a relationship cannot be fixed
- Why every conversation is a negotiation between different needs, values, and styles
Real Work Ready
Real Work Ready teaches early professionals how to communicate, handle feedback, and navigate the people side of work before it becomes a problem. The behaviors are learnable, and the earlier you start, the better.
Get started: www.realworkready.com
For people managers, HR leaders, and L&D teams: realworkready.com/masterclass
Connect with Amy Gallo:
Website: https://www.amyegallo.com | Book: Andare d'accordo: https://www.amazon.it/-/en/Amy-Gallo/dp/8836203418/ | Newsletter: https://www.amyegallo.com/newsletter | LinkedIn: https://www.linkedin.com/in/amyegallo | Instagram: https://www.instagram.com/amyegallo
Connect with Laura Massetti:
Website: https://www.realworkready.com | LinkedIn: https://www.linkedin.com/in/lauramassetti | Instagram: https://www.instagram.com/realworkreadyhq
Hard Earned with Laura Massetti is a Real Work Ready podcast. Leaders who built something, for the people building toward it.
Laura Massetti
Founder of Real Work Ready™
www.realworkready.com