Épisodes

  • Growing through Relationships with Alex Hoyos | Episode 1203
    Feb 16 2026

    In this episode of the GBN University Podcast, host Spencer Clouatre interviews Alex Hoyos, the head golf professional at Essex County Club. Alex shares his unconventional path from being a music major at Florida Atlantic University to becoming a respected figure in the golf industry. He discusses the importance of mentorship, the value of networking, and the lessons learned from his experiences at top clubs like Trump International Golf Club, Deepdale, and East Hampton. Alex also delves into how he balances personal and professional life, highlighting the support from his wife Haley, and provides valuable advice for aspiring golf professionals.

    Show Notes:

    00:00 Introduction and Guest Welcome

    00:50 Alex's Early Career and Achievements

    02:48 Alex's Background and Passion for Golf

    04:15 Transition from Baseball to Golf

    06:25 Musical Influence on Golf

    09:07 Mentorship and Career Growth

    15:59 Networking and Creating Opportunities

    27:45 The Importance of Trust and Performance

    29:04 Navigating Career Opportunities and Transitions

    31:24 Choosing the Northeast: A Personal and Professional Journey

    33:08 Meeting Haley: A Life-Changing Encounter

    38:12 Building a Strong Team Culture

    49:33 Advice for the Next Generation of Professionals

    49:59 The Power of Networking and Mentorship

    56:00 Final Thoughts and Gratitude



    GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

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    1 h
  • Branding & Buying in Golf Retail with Emily Gifford | Episode 1202
    Jan 27 2026

    In this episode of the GBN University Podcast, new guest host Taylor Ramiz, the golf shop manager at Manasqua River, introduces a new segment focusing on all aspects of merchandising. Taylor highlights her untraditional journey into the golf industry and the importance of relationships and timing in her career. She then welcomes Emily Gifford, the Director of Retail at Boca West Country Club, who shares her extensive experience and insights into the world of golf retail. Emily discusses her background, marketing strategies, adjusting to different club environments, and the importance of understanding member profiles. The episode also touches on merchandise selection, consulting in the golf industry, and the rise of pickleball. Emily provides valuable advice for aspiring professionals, emphasizing problem anticipation and member engagement.


    00:00 Introduction to the GBN University Podcast

    00:35 Taylor Ramiz's Journey into the Golf Industry

    02:24 From Membership Services to Golf Enthusiast

    04:25 Welcoming Emily Gifford: Director of Retail at Boca West

    04:46 Emily Gifford's Path to Retail Management

    07:32 Transitioning from Traditional to Modern Golf Shops

    12:37 Managing Multiple Retail Outlets at Boca West

    15:57 The Rise of Pickleball and Its Impact on Retail

    20:54 Adapting to Seasonal Buying Patterns

    26:00 Gathering Member Feedback

    28:23 VIP Member Program

    30:37 Consulting in the Golf Industry

    32:30 Handling Sales Reps and Vendor Relationships

    42:38 Exploring New Brands and Merchandise

    49:13 Final Thoughts and Advice



    GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

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    53 min
  • Impactful Leadership with Jim Smith Jr | Episode 1201
    Jan 12 2026

    In this episode of the GBN University Podcast, guest host Steve Scott sits down with Jim Smith Jr., Director of Golf and COO of the Philadelphia Cricket Club. Smith discusses his career journey, leadership philosophy, and experiences in hosting major golf events, sharing insights on the importance of being a straight shooter, the value of mentoring, and the significance of work-life balance for his staff. Known for his innovative approach to staffing, such as implementing a four-day work week, Jim's focus remains on making his team happy to enhance overall productivity. He also reflects on his contributions to the Philadelphia PGA section and offers advice to aspiring golf professionals.


    Show Notes:
    00:00 Introduction to the Podcast

    00:16 Meet Jim Smith Jr.

    00:58 Jim's Straight-Shooting Mentality

    02:22 12 Rounds of Golf in 12 Hours

    03:48 Jim's Upbringing and Influences

    04:51 Career Beginnings and Mentorship

    09:45 Hosting Major Golf Events

    14:14 The Benefits of Hosting Major Events

    16:32 Roles and Responsibilities During Events

    18:25 The Importance of Professional Growth

    18:32 Managing Golf Course Operations During Events

    19:13 Volunteerism and Reciprocity in Golf Clubs

    20:30 Award-Winning Leadership and Staff Management

    21:03 Implementing a Four-Day Work Week

    21:48 The Philosophy of Happy Employees

    27:08 Creating a Positive Impression

    31:53 Mentorship and Career Development

    36:25 Traits of Successful Golf Professionals

    41:16 Leadership Beyond the Club

    45:07 Final Thoughts and Reflections



    GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

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    50 min
  • Building Deep Connections with Christopher Dymek | Episode 1113
    Dec 23 2025

    In this episode of the GBN University Podcast, guest host Steve Scott speaks with Chris Dymek, the head golf professional at Manasquan River Golf Club. They discuss a wide range of topics, including building a family-first team culture, enhancing member experiences, and innovative tournament operations. Chris shares his journey into the golf business, his leadership and mentorship philosophy, and how he creates engaging and memorable experiences for club members. They also explore strategies for building strong member relationships, handling challenging situations, and fostering an effective and cohesive team environment.

    SHOW NOTES:

    00:00 Introduction and Guest Overview

    00:34 Sponsorship Message

    01:15 Chris Dymek's Early Life and Career Beginnings

    03:14 Transition to Manasquan River

    05:07 Leadership and Member Relations

    08:36 Playing the Game and Professional Development

    17:01 Travel Experiences and Member Engagement

    21:33 Merchandising and Business Strategies

    23:53 Handling Difficult Situations with Members

    26:44 The Importance of Giving Back

    29:25 Encouraging Staff Involvement

    32:01 Innovative Tournament Operations

    36:53 Maximizing Event Participation

    39:30 Building a Family Environment with Staff

    46:44 Key Leadership Traits for Golf Professionals

    48:45 Conclusion and Final Thoughts


    This episode of the GBN University Podcast is brought to you by Land and Links.

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    GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

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    51 min
  • The Path to Continuous Improvement with Casey Brozek | Episode 1112
    Dec 9 2025

    In this episode of the GBN University Podcast, host Spencer Clouatre welcomes Casey Brozek, the Director of Golf at Medinah Country Club. They discuss Casey's impressive career journey, which spans from being a junior golf champion to his current role overseeing major renovations and preparing for the President's Cup. Key themes include leadership presence, the importance of effective communication, managing large events, nurturing young golf professionals, and maintaining work-life balance. Casey shares insights from his experiences at various prestigious golf clubs and emphasizes the significance of mentorship, team-building, and giving back to the profession.


    Show Notes:

    00:00 Welcome and Introduction

    02:06 Casey's Early Career and Education

    04:14 Transition to Professional Golf

    06:20 Teaching and Mentorship

    08:29 Leadership and Professional Growth

    19:53 Medina Country Club and Major Events

    32:02 Reflecting on the Ryder Cup and Team Dynamics

    32:49 Challenges of International Team Events

    34:27 Crowd Control and Sportsmanship in Golf

    37:58 Mentorship and Leadership in Golf

    45:15 Handling Failure and Learning from Mistakes

    50:53 Building a Strong Team and Recruitment

    59:53 Balancing Work and Personal Life

    01:04:30 Closing Remarks and Final Thoughts



    GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

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    1 h et 8 min
  • Doing the Right Thing with Doug Bell | Episode 1111
    Nov 12 2025

    In this special episode of GBN University podcast, host Spencer Clouatre interviews his close friend Doug Bell, a PGA professional and general manager at American Dunes Golf Club. They discuss Doug's career journey in the golf industry, his role at American Dunes, and the touching connections through Folds of Honor that have impacted their lives. This episode is rich with stories of dedication, moral integrity, and the importance of doing the right thing.


    Learn more about Folds of Honor and American Dunes Golf Club at the links below.


    Folds of Honor: https://foldsofhonor.org/


    American Dunes: https://americandunesgolfclub.com/


    00:00 Introduction and Guest Welcome

    00:44 Doug Bell's Background and Achievements

    03:22 The Story of Jeff Davis

    05:44 Hannah Davis and Folds of Honor

    16:40 Doug Bell's Journey to American Dunes

    28:37 The Emotional Impact of American Dunes

    42:06 The Intersection of Preparation and Opportunity

    42:47 Navigating the Golf Industry's Labor Market

    46:32 The Importance of Social Skills in the Golf Industry

    48:59 The Value of Personal Connections and Mentorship

    50:31 A Memorable Golf Trip with Blake

    52:34 Lessons from Shoal Creek

    01:03:26 Transitioning from PGA Pro to General Manager

    01:12:13 The Role of Trust and Relationships in the Golf Industry

    01:14:29 Closing Thoughts and Reflections



    GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

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    1 h et 22 min
  • Sharpening the Competitive Edge with Greg Bisconti | Episode 1110
    Oct 16 2025

    In this episode of the GBN University podcast, guest host Steve Scott interviews Greg Sante, the head professional at the St. Andrews Golf Club. Greg shares his extensive experience as a PGA professional, discussing his career beginnings, notable achievements, and the importance of balancing playing skills with professional responsibilities. The conversation also delves into Greg’s strategies for maintaining a competitive edge, his insights on effective practice routines, and the significance of aligning goals with club culture.


    Show Notes:

    00:00 Introduction and Host Background

    01:30 Guest Introduction and Club History

    03:24 Record-Breaking Round at St. Andrews

    04:54 Importance of Playing as a Golf Professional

    06:00 Early Golf Career and Influences

    13:48 Transition to Club Professional

    17:48 Balancing Professional Duties and Personal Game

    26:38 Morning Routine and Golf Practice

    27:19 Challenges of Being a PGA Professional

    29:36 Memorable Competitions and Achievements

    38:21 The Apple Tree Performance Center

    40:06 Preparing for Upcoming Tournaments

    45:44 Advice for Aspiring Golf Professionals

    48:52 Reflecting on Career and Future Goals



    GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

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    56 min
  • Defining Expectations with Brendan Walsh | Episode 1109
    Sep 19 2025

    In this episode of GBN University's podcast, host Spencer Clouatre welcomes Brendan Walsh, the Director of Golf at The Country Club in Brookline, Massachusetts. They discuss Brendan's extensive career in the golf industry, his mentorship of rising golf professionals, and the future of the golf industry. Brendan shares insights from his journey, including the importance of defining expectations, providing feedback, and developing leadership skills. He also touches on his transition to an ambassadorial role and his vision for the future of the golf industry. Listeners will gain valuable lessons on perseverance, mentorship, and maintaining a positive attitude in their careers.


    00:00 Introduction and Guest Welcome

    00:24 Brendan Walsh's Background and Career

    02:58 The Legacy of The Country Club

    09:44 Personal Reflections and Family Influence

    15:40 Journey into Golf and Early Career

    25:32 Mentorship and Leadership in Golf

    30:37 Exceeding Expectations and Building Culture

    31:30 Honest Conversations and Career Transitions

    33:23 The Importance of Gathering Information

    35:38 Mentoring Genuine Leadership Styles

    36:12 Balancing Membership and Staff Relations

    41:39 Perseverance and Preparation in Career Growth

    45:28 Challenges and Rewards of Mentorship

    53:58 Future Opportunities in the Golf Industry

    58:16 Final Thoughts and Gratitude



    GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

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    1 h et 4 min