In this episode of the GBN University Podcast, host Spencer Clouatre interviews Alex Hoyos, the head golf professional at Essex County Club. Alex shares his unconventional path from being a music major at Florida Atlantic University to becoming a respected figure in the golf industry. He discusses the importance of mentorship, the value of networking, and the lessons learned from his experiences at top clubs like Trump International Golf Club, Deepdale, and East Hampton. Alex also delves into how he balances personal and professional life, highlighting the support from his wife Haley, and provides valuable advice for aspiring golf professionals.

Show Notes:

00:00 Introduction and Guest Welcome

00:50 Alex's Early Career and Achievements

02:48 Alex's Background and Passion for Golf

04:15 Transition from Baseball to Golf

06:25 Musical Influence on Golf

09:07 Mentorship and Career Growth

15:59 Networking and Creating Opportunities

27:45 The Importance of Trust and Performance

29:04 Navigating Career Opportunities and Transitions

31:24 Choosing the Northeast: A Personal and Professional Journey

33:08 Meeting Haley: A Life-Changing Encounter

38:12 Building a Strong Team Culture

49:33 Advice for the Next Generation of Professionals

49:59 The Power of Networking and Mentorship

56:00 Final Thoughts and Gratitude

GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of the GBN University Podcast, new guest host Taylor Ramiz, the golf shop manager at Manasqua River, introduces a new segment focusing on all aspects of merchandising. Taylor highlights her untraditional journey into the golf industry and the importance of relationships and timing in her career. She then welcomes Emily Gifford, the Director of Retail at Boca West Country Club, who shares her extensive experience and insights into the world of golf retail. Emily discusses her background, marketing strategies, adjusting to different club environments, and the importance of understanding member profiles. The episode also touches on merchandise selection, consulting in the golf industry, and the rise of pickleball. Emily provides valuable advice for aspiring professionals, emphasizing problem anticipation and member engagement.

00:00 Introduction to the GBN University Podcast

00:35 Taylor Ramiz's Journey into the Golf Industry

02:24 From Membership Services to Golf Enthusiast

04:25 Welcoming Emily Gifford: Director of Retail at Boca West

04:46 Emily Gifford's Path to Retail Management

07:32 Transitioning from Traditional to Modern Golf Shops

12:37 Managing Multiple Retail Outlets at Boca West

15:57 The Rise of Pickleball and Its Impact on Retail

20:54 Adapting to Seasonal Buying Patterns

26:00 Gathering Member Feedback

28:23 VIP Member Program

30:37 Consulting in the Golf Industry

32:30 Handling Sales Reps and Vendor Relationships

42:38 Exploring New Brands and Merchandise

49:13 Final Thoughts and Advice

GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.

In this episode of the GBN University Podcast, guest host Steve Scott sits down with Jim Smith Jr., Director of Golf and COO of the Philadelphia Cricket Club. Smith discusses his career journey, leadership philosophy, and experiences in hosting major golf events, sharing insights on the importance of being a straight shooter, the value of mentoring, and the significance of work-life balance for his staff. Known for his innovative approach to staffing, such as implementing a four-day work week, Jim's focus remains on making his team happy to enhance overall productivity. He also reflects on his contributions to the Philadelphia PGA section and offers advice to aspiring golf professionals.

Show Notes:
00:00 Introduction to the Podcast

00:16 Meet Jim Smith Jr.

00:58 Jim's Straight-Shooting Mentality

02:22 12 Rounds of Golf in 12 Hours

03:48 Jim's Upbringing and Influences

04:51 Career Beginnings and Mentorship

09:45 Hosting Major Golf Events

14:14 The Benefits of Hosting Major Events

16:32 Roles and Responsibilities During Events

18:25 The Importance of Professional Growth

18:32 Managing Golf Course Operations During Events

19:13 Volunteerism and Reciprocity in Golf Clubs

20:30 Award-Winning Leadership and Staff Management

21:03 Implementing a Four-Day Work Week

21:48 The Philosophy of Happy Employees

27:08 Creating a Positive Impression

31:53 Mentorship and Career Development

36:25 Traits of Successful Golf Professionals

41:16 Leadership Beyond the Club

45:07 Final Thoughts and Reflections

GBN is the leading private network for today's most successful PGA Professionals. Exclusive events at premier facilities, vendor partnerships to grow your business, education to increase your knowledge, and access to the top Professionals in the industry are just some of what membership in Golf Business Network will get you. Go to www.golfbusinessnetwork.com to find out more and become a member.