When it comes to IT, businesses have had various options for assistance and security such as the original break-fix model, to in-house staff to the a company like ours, an outsourced managed IT company. In this episode, we discuss the pros and cons of the break-fix model, how it still works for smaller companies today and how Covid-19 advanced managed IT services and cyber security as a whole.

Here is our blog about The History of Managed IT: https://fullscopeit.com/2023/03/the-history-of-managed-it-services/

Were you one of the unfortunate individuals at the airport that witnessed the blue screens of death and all flights being grounded due to the outage in July 2024? Well, we have CrowdStrike to thank for that. In this episode, our Cybcercast team discusses how the outage personally affected them, their opinion on how it all went down and whether or not this type of outage is preventable for the future. Is it something we should be prepared to experience more? Listen to our episode to hear our thoughts!

To read more about CrowdStrike and its impact, check out our blog here: www.fullscopeit.com/resources

In this episode, our FullScope IT Cybercast team discusses VoIP (Voiceover Internet Protocol) which is essentially having your phone through the internet opposed to a hard wire telephone line. In many cases, it can be a huge asset for a business, however, we cover some nuanced questions such as:

• What happens if a business has slow internet?
• Does the phone still work if the internet goes out?
• Is it easier to hack the phone system because it uses internet?

In addition, we discuss the US banning Kasperky software and what that looks like for the companies that may be currently using it. To read more about this, here is the article we discuss in this episode: https://thehackernews.com/2024/06/us-bans-kaspersky-software-citing.html

We hope you enjoy this episode!

Our two blogs discussing VoIP:

https://fullscopeit.com/2022/09/benefits-of-voip-services/ and https://fullscopeit.com/2021/04/advantages-of-voip-services-in-a-work-from-home-world/