Ep 3: Client Feedback Is Not a Personal Attack
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Ep 3: Client Feedback Is Not a Personal Attack
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I used to take client feedback so personally. Every revision felt like rejection, every unclear comment felt like proof that I failed, and every “something feels off” made me question my talent, my process, and my entire business.
But over the years, I learned that client feedback is not always instruction. Sometimes it is confusion. Sometimes it is fear. Sometimes it is a lack of trust in the process. And sometimes, yes, it is information that can make the work better.
In this episode, I talk about how client feedback taught me how to lead, how to stop revising from panic, how to protect the strategy, and why your process has to educate the client while protecting you.
Because the client is not always right — but the client is always telling you something.