Ep 1: Ignite Entertainment with Lisa Colina
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Ep 1: Ignite Entertainment with Lisa Colina
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t's hard to argue that any one industry has taken as much of a hit during the COVID-19 pandemic than restaurants and the challenges will likely continue for some time. Ignite Entertainment owns a number of well-known Cincinnati restaurants and they've shifted in a variety of ways to continue serving customers despite the limitations. To kick off the podcast, we talk with Lisa Colina of Ignite to find out their biggest obstacles, how they've adjusted, and what the future might look like for the industry.
Learn more about Ignite here: https://igniteentertainmentcincy.com
On today's show:
1:25 – Interview with Lisa begins. Some background on restaurants and the food.
4:55 – Their experience when COVID first hit.
7:22 – Shifting to carryout
12:04 – How restaurants in Cincinnati learned from each other.
13:40 – How long it took to make these big business changes.
15:22 – Will these changes be a part of the restaurant moving forward.
18:29 – What lessons have you taken away from this?
23:22 – The relationship between customers and the restaurant.
25:26 – Repeat business is essential
27:47 – What can people expect from the restaurants in the future.
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