Épisodes

  • Marketing Leadership Skills: How to implement Diversity and Inclusion in marketing teams
    Aug 16 2025

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    In this conversation, Femi Olajiga and Rebecca Hemmings discuss the critical importance of implementing inclusion and diversity within marketing teams. They explore the definitions of diversity and inclusion, the business case for these practices, and the impact of microaggressions. The discussion emphasizes the need for effective hiring practices, supportive team dynamics, and the role of leadership in fostering an inclusive environment. They also highlight the significance of education and ongoing training to address unconscious biases and ensure that all team members feel valued and included.

    Chapters

    00:00 Introduction to Inclusion and Diversity in Marketing
    01:53 Understanding Diversity and Inclusion
    04:47 The Business Case for Inclusion and Diversity
    07:28 Hiring Practices and Team Dynamics
    11:32 Microaggressions and Their Impact
    14:26 Supporting Marginalized Individuals in Teams
    19:59 Onboarding Practices for Inclusion
    23:58 Real-Life Experiences and Recommendations
    28:35 Conclusion and Key Takeaways



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    37 min
  • Google Ads Audit Process: How To Make Every Dollar Count With Google Ads!
    Jul 4 2025

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    In this conversation, we explore the intricacies of Google Ads audits with expert Femi Olajiga and Erno Horvath. The discussion covers the importance of conducting regular audits to improve return on investment, focusing on key areas such as conversion tracking, account structure, keyword strategy, ad copy, and bidding strategies. Erno emphasizes the need for a systematic approach to audits, including a detailed checklist and the significance of understanding the nuances of Performance Max campaigns. Common mistakes across different industries are also highlighted, underscoring the necessity of expert intervention for optimal Google Ads performance.

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    42 min
  • Google Ads for Shopify Ecommerce Store: Step-by-step guide for business owners
    Jun 19 2025
    41 min
  • Troubleshooting Google Ads account to reduce budget waste
    Jun 17 2025

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    Summary

    In this conversation, Femi Olajiga and Erno Horváth discuss the common pitfalls that lead to wasted budgets in Google Ads campaigns. They explore the importance of understanding the Google Ads ecosystem, the role of conversion tracking, the significance of landing pages, and strategies to optimize ad settings. The discussion also covers how to manage seasonal campaigns and the implications of bidding on competitor terms. Throughout the conversation, practical tips and insights are shared to help business owners reduce budget waste and improve their advertising effectiveness.


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    41 min
  • Keyword Mapping for SEO – Demystifying SEO for Growth
    May 30 2025

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    Summary

    In this conversation, Femi Olajiga discusses the critical importance of keyword mapping in SEO, especially in the context of changing search behaviors influenced by AI tools. He differentiates between keyword research and keyword mapping, emphasizing the need for a strategic approach to target specific keywords for different pages of a website. Olajiga highlights the significance of understanding customer intent and aligning SEO efforts with business objectives. He also shares practical tools and techniques for effective keyword mapping and stresses the importance of integrating SEO with other marketing channels, including paid advertising.


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    20 min
  • AI Mode for SEO: Going beyond SEO Ranking to Brand Visibility
    May 28 2025

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    Summary

    In this episode, Femi Olajiga discusses the evolving landscape of SEO in the context of AI-powered search. He emphasizes the importance of adapting SEO strategies to enhance brand visibility beyond traditional ranking methods. Key topics include understanding user intent, conducting content audits, creating optimized content, and leveraging AI tools effectively while maintaining human creativity.

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    14 min
  • Google Ads for Lead generation websites: How to improve the quality of your leads
    May 23 2025

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    Summary

    In this conversation, Femi Olajiga discusses the critical relationship between Google Ads and lead generation, particularly in the B2B sector. He emphasizes the importance of aligning the sales team with the Google Ads team to improve lead quality. Key topics include understanding customer motivations, effective keyword research, the significance of ad copy, analyzing customer behavior, and the necessity of local context in managing Google Ads. Olajiga also highlights the importance of optimizing bidding strategies and the potential pitfalls of outsourcing Google Ads management.

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    18 min
  • Google Ads for beginners: How to Launch Your First Profitable Google Ads Campaign Today
    May 20 2025

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    Summary

    In this episode of the Digital Customer Experience podcast, Femi Olajiga and Erno Horvath discuss the essentials of Google Ads for beginners. They cover the various types of campaigns, the importance of setting clear objectives, and the significance of keyword research.

    Erno shares insights on how small businesses can leverage Google Ads to capture demand, the impact of quality score on ad performance, and the use of ad extensions to enhance click-through rates. The conversation also delves into bidding strategies, audience targeting, and the importance of monitoring and optimising campaigns for success.

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    1 h et 3 min