Summary

In this episode of Designing and Building Mid-Illinois, hosts Chris Hartsook and Kaitlin Borgini discuss the importance of local businesses, the dynamics of shopping local, and the mindset required for success in the construction industry. They emphasize the value of community support and the need for a shift in perspective towards serving clients rather than just selling to them. The conversation also touches on the significance of understanding local business dynamics and how they contribute to the economy.

Takeaways

• DIY tips can save money for families.
• Shopping local supports the community and economy.
• Local businesses can be franchises owned by families.
• Understanding local sourcing is crucial for consumers.
• A mindset shift from selling to serving clients is essential.
• Success is a collective duty, not just individual.
• Being obsessed with your work leads to greater success.
• Local businesses bring new ideas and opportunities.
• Community support is vital for small businesses.
• Price sensitivity often stems from perceived value.

www.bigdogcc.com

Produced by Big Dog Media group with Big Dog Business Coaching

Summary

In this episode, Chris and Kaitlin discuss the often-overlooked aspect of customer service in remodeling and construction projects. They emphasize the importance of communication, setting realistic expectations, and the responsibilities of both contractors and clients. The conversation also touches on the significance of community involvement and how it shapes the identity of a local business. Through anecdotes and insights, they provide valuable tips for homeowners and contractors alike to foster better relationships and successful projects.

Takeaways

• Great projects are built with communication, trust, and teamwork.
• Customer service is essential in remodeling and construction.
• Setting realistic expectations is crucial for project success.
• Communication should be clear and documented to avoid misunderstandings.
• Clients have responsibilities in preparing their space for remodeling.
• Understanding the difference between a customer and a client is important.
• Community involvement enhances a company's reputation and trust.
• Mistakes in projects are inevitable; how they are handled matters.
• Contractors should offer solutions and options to clients.
• Building a long-term relationship with clients is key to success.

www.bigdogcc.com

Produced by Big Dog Media group with Big Dog Business Coaching

Summary

Over the coming weeks, voters will be making an important decision in the race for Macoupin County Sheriff. Our goal with this episode is simple: to give you, the voter, a chance to hear directly from the candidates about their experience, leadership philosophy, and vision for law enforcement in our county. ------This is not a debate. -------- Each candidate is being asked the same questions, with equal time, so you can make an informed decision at the ballot box.

Featuring Quinn Reiher and Ryan Dixon

www.bigdogcc.com

Produced by Big Dog Media group with Big Dog Business Coaching