What if the future of hospitality starts with better spaces?

In this episode of Check-In with Bryan, Bryan Fish sits down with Jeff Emmons, CEO of Immedia, to talk about how NextSpace became more than a showroom — it became an immersive experience center where clients can see, touch, test, and understand technology before making major investments.

Jeff breaks down how Immedia built a multi-million-dollar ecosystem around AV integration, workplace technology, smart meeting rooms, event rentals, hospitality tech, and podcast production — and why physical experience still matters in a digital world.

Bryan and Jeff also dig into what hotels can learn from this model, including built-in AV, smarter meeting spaces, guestroom automation, occupancy sensors, leak detection, energy savings, ROI, and the operational value of better data.

In this episode:

• How NextSpace became a sales and experience engine
• Why clients need to experience technology before buying it
• How built-in AV can improve hotel meeting spaces
• Why smart guestrooms can reduce costs and improve operations
• The ROI behind occupancy sensors, leak detection, and automation
• How podcast studios and content spaces are becoming business assets
• Why hospitality needs better technology infrastructure

Subscribe to Check-In with Bryan for more conversations on hospitality, hotel operations, technology, leadership, travel, business, and the future of guest experience.

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#HotelTechnology
#AVIntegration
#SmartHotels
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What happens when a longtime hotel operator moves into the world of hospitality technology?

In this episode of Check-In with Bryan, Bryan Fish sits down with Nick Knight of Duetto to talk about the evolution of hotel tech, revenue management, AI, personalization, and why the future of hospitality still depends on human connection.

From old-school PMS systems and wake-up call printers to cloud-based platforms, machine learning, generative AI, and profit optimization, Nick breaks down how technology is reshaping hotel operations — and where the industry still needs to be careful.

They also discuss the disappearing role of the traditional concierge and maître d’, the importance of training, the rise of revenue and profit operating systems, and why hoteliers need to stay curious as the industry changes faster than ever.

In this episode:

• How hotel technology has changed over the last 20 years
• Why AI should support hoteliers, not replace them
• The future of revenue management and profit optimization
• How Duetto is approaching AI and machine learning
• Why hospitality still needs human connection
• The importance of training the next generation of hotel leaders

Subscribe to Check-In with Bryan for more conversations on hospitality, hotels, travel, technology, operations, and the future of the industry.

#HospitalityTechnology
#HotelIndustry
#RevenueManagement
#HospitalityPodcast
#HotelTech

What separates a great hotel restaurant from one that quietly loses money?

In this episode of Check-In with Bryan, Bryan sits down with hospitality veteran Guy Reinbold—former VP of Food & Beverage and Corporate Executive Chef at Marriott International—to break down what actually drives success in hotel F&B.

With over 40 years of experience, Guy shares real-world insights from the front lines of hotel operations, covering everything from concept development and menu strategy to guest expectations and profitability. From fixing underperforming restaurants to navigating brand standards vs. owner ROI, this conversation is packed with practical takeaways for hotel owners, operators, and hospitality professionals.

They dive into:

• Why most hotel restaurant concepts fail before they even open
• The balance between brand standards and owner profitability
• How guest expectations should shape your F&B strategy
• The real impact of pricing, room service, and retail on revenue
• Why simplicity and execution matter more than over-designed menus
• Lessons from decades inside one of the world’s largest hotel brands

Whether you’re building a new concept or trying to fix an existing one, this episode is a masterclass in keeping hospitality both profitable and authentic.

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#Hospitality #HotelManagement #FoodAndBeverage #HotelBusiness #Leadership