[0:00] Introduction and Guest Overview

• Evan introduces the show and guest, Haley Graham, Chief People Officer at Navigate Community Management.
• Haley is a customer of Community Boss.

[1:10] Community Boss Solutions

• Evan describes Community Boss’s solutions for parking, amenities, and mapping.
• Guest parking challenges in HOAs.

[1:41] Meet Hailey Graham

• Haley shares her passion for people and leadership.
• Discusses her role and approach at Navigate.

[2:40] Parking Challenges in Condos

• Haley shares stories about parking disputes in condos.
• The importance of clear parking management and how Community Boss helped resolve issues.

[4:56] Deeded Parking Explained

• Haley explains how parking spaces are deeded in condos, unlike apartments.
• The impact on owners, tenants, and enforcement.

[7:01] Music and Motivation

• Haley’s motivational song: “I Can Do It With a Broken Heart” by Taylor Swift.
• The role of music in staying motivated at work.

[8:25] Caffeine Preferences

• Haley’s favorite caffeinated drinks: tea, vanilla latte, and brown sugar shaken espresso.
• Evan and Haley discuss their coffee habits.

[9:51] Hailey's Career Journey

• Haley’s path from nonprofit work to community management.
• How she found her role at Navigate and her growth to Chief People Officer.

[15:14] Remote Work Benefits

• The advantages of remote work for Navigate employees.
• Flexibility for parents and re-entering the workforce.

[17:44] Flexible Work Arrangements

• Real-life examples of how flexible work benefits employees and the company.
• The importance of trust and hiring the right people.

[23:36] Board Member Dynamics

• How board member personalities affect HOA management.
• The difference between proactive and experienced board members.

[24:19] Presenting to the Board

• Evan and Haley discuss the dynamics of presenting to HOA boards.
• Stories about challenging board meetings.

[25:10] Company Culture and Growth

• The culture at Navigate and why Haley has stayed and grown with the company.

[25:26] Power of Relationships

• The importance of relationships in the HOA industry and workplace.
• Haley’s perspective on competitors as allies.

[25:50] Awards and Achievements

• Navigate’s recent awards, including Management Company of the Year.
• Haley’s recognition as committee chair.

[26:20] Building Industry Connections

• How relationships and networking have benefited Haley and Navigate.

[37:42] Travel and Cultural Insights

• Haley’s love of travel and lessons learned from different cultures (Japan, Sri Lanka, Scandinavia).
• Applying cultural insights to leadership and work-life balance.

[44:49] Empathy and Understanding in the Workplace

• The importance of empathy, understanding, and boundaries at work.
• Building relationships with employees and supporting their well-being.

[48:06] Closing Thoughts

• Evan and Haley reflect on the value of soft skills, empathy, and community in the workplace.
• Invitation for listeners to be a guest on the show.

#bosstalks

*The views and opinions expressed on Boss Talks are those of the host and their guest(s) and do not necessarily reflect the official policy or position of Community Boss.

• 0:00 – Introduction to Boss Talks and host Evan Happel
• 0:19 – Meet Todd Thorpe: background in multifamily technology and managed WiFi
• 0:34 – The importance of WiFi in modern living and common connectivity issues
• 2:31 – Funny logo story: Community Boss vs. Dojo Networks
• 4:48 – Todd’s parking garage nightmare
• 7:39 – Todd’s musical tastes: 70s rock, Elton John, Foo Fighters, and more
• 11:53 – Coffee snobbery: Todd’s perfect brew
• 15:35 – Todd’s journey in telecommunications and cable TV
• 19:32 – The evolution of cable TV, streaming, and binge-watching
• 22:18 – Subscription strategies and viewer behavior
• 23:48 – Podcast revival and nostalgia
• 23:53 – Predictions in technology and the future of managed WiFi
• 33:39 – Security in managed WiFi and how it works in communities
• 36:15 – Hardware, software, and the role of providers in managed WiFi
• 38:21 – Access control, smart devices, and seamless connectivity
• 41:01 – The importance and adoption rate of managed WiFi in multifamily
• 44:03 – Helping others achieve success: Todd’s approach to mentorship
• 47:46 – Public speaking, Toastmasters, and personal growth
• 50:27 – Closing thoughts and invitation to future guests

#bosstalks

*The views and opinions expressed on Boss Talks are those of the host and their guest(s) and do not necessarily reflect the official policy or position of Community Boss.

00:00 – Introduction and Welcome

• Evan introduces the show and guest, Mindy Price.

00:08 – Guest Introduction: Mindy Price

• Evan shares how he met Mindy and her background in podcasting and multifamily leadership.

01:36 – Texas Rodeo and Culture

• Mindy discusses Texas stereotypes, the meaning behind "Don't Mess with Texas," and her experiences volunteering at the Houston Livestock Show and Rodeo.

08:13 – Parking Stories and Pet Peeves

• Both share personal anecdotes about parking challenges and etiquette in multifamily communities.

13:09 – Music That Motivates

• Mindy and Evan talk about their favorite motivational songs and playlists.

16:49 – Caffeinated Beverage of Choice

• Mindy reveals her love for coffee and her favorite seasonal drinks.

20:59 – Mindy's Career Journey

• Mindy recounts her path from radio/TV broadcasting to leasing, training, and eventually launching her own business.

25:49 – Transition to Supplier Partner Side

• Insights into moving between management and supplier roles in the multifamily industry.

27:54 – Industry Insights and Personal Reflections

• The impact of the multifamily industry, public perception, and the importance of networking.

29:52 – Raising Capital and Education in Real Estate

• Mindy discusses her experience as a licensed stockbroker and educator in real estate investing.

31:54 – Passion for Helping Others and Motivating Teams

• Mindy’s approach to coaching, motivating teams, and helping others overcome public speaking fears.

33:13 – Preparing for Speaking Engagements

• Tips for practicing, self-critiquing, and building confidence for public speaking.

35:56 – Starting a New Business: Inside the Why

• Mindy explains the inspiration behind her company, Inside the Why, and her mission to help others discover their purpose.

41:19 – Balancing Sales and Marketing

• Discussion on the relationship between sales and marketing, and building trust with clients.

44:03 – Final Thoughts and Encouragement

• Mindy and Evan reflect on career growth, the importance of having a plan, and encouragement for listeners to pursue their own "why."

59:26 – Outro and Contact Information

• Mindy shares her contact info and Evan invites listeners to connect and share their stories.

#bosstalks

*The views and opinions expressed on Boss Talks are those of the host and their guest(s) and do not necessarily reflect the official policy or position of Community Boss.