Épisodes

  • HIM Autopsy: Is Health Information Profession Really a Dying Field?
    Feb 9 2026

    Time of death? Not today. 🕰️

    In this episode, we dissect the myth that Health Information Management is obsolete. From dusty paper charts to digital transformation, AI governance, and patient data protection, HIM has quietly evolved into the backbone of modern healthcare. This autopsy reveals what’s really happening behind the scenes—and why HIM isn’t dying, it’s adapting. Grab your gloves, because the truth is about to be uncovered. 🩺📊


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    30 min
  • The Parallel of the Health Information Profession
    Feb 2 2026

    Health Information isn’t just a department — it’s the hidden operating system of healthcare.

    The Parallel of the Health Information Profession breaks down how HIM mirrors and connects with IT, data science, digital health, compliance, public health, and patient advocacy. We decode the behind-the-scenes work that keeps records accurate, decisions informed, systems accountable, and care connected. If healthcare runs on information, HIM is the signal — not the background noise.


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    31 min
  • The Real Work of Leadership: What HANYS Day 1 Taught Me
    Jan 26 2026

    Day 1 of the HANYS Middle Manager Training did not come to play.

    In this episode, I break down the leadership lessons that hit hard. Not just intellectually, but emotionally. We talk about leadership styles, conflict, resolution, the PACE model, motivating language, ambivert, energy, and the often overlooked power of presence.

    This wasn’t theory for theory sake. This was about how middle managers actually lead—balancing people performance and pressure in real healthcare environment.

    If you ever:

    • Managed up and down at the same time
    • Navigated conflict without losing your voice
    • Struggle to communicate communicate clearly while staying human
    • Or wondered how to lead with authority without burning out

    This episode is for you.

    Middle managers are the backbone of healthcare. And after day, one of HANYS, it’s clear: leadership isn’t about title—it’s about how you show up, how you listen, and how you create stability in the middle of chaos.

    🎧Tune in for real reflections, practical, takeaways, and language you can actually use.

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    36 min
  • Your Patient Portal Is Talking — But Your PHR Is Listening
    Jan 12 2026

    Do you really understand the difference between a patient portal and a personal health record (PHR)?

    Most people think they’re the same , but they’re not.

    In this episode, Health Information Management (HIM) Director Samantha Louigene, MS, RHIA breaks down:

    • What a patient portal actually does
    • What a personal health record (PHR) is and why it matters
    • Why portal access does NOT equal health ownership
    • How to use both tools together to stay informed, organized, and empowered
    • Common myths that keep patients disengaged from their own health data

    Whether you’re a patient, caregiver, or healthcare professional, this episode will change how you interact with your health information.

    🎧 Tune in, take notes, and start owning your health data — not just accessing it.


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    35 min
  • 🎧 Patient Portal 101: Slide in the DMs of Your Health (But Read the Fine Print)
    Jan 5 2026

    Your patient portal isn’t just a login, it’s the front door to your health data.
    And yet… most people are using it wrong, underusing it, or trusting it a little too much.

    In this episode, we’re breaking down Patient Portal 101, no fluff, no tech jargon, just real talk. From test results that pop up before your doctor calls, to messages that feel urgent but aren't ER-worthy, we’re unpacking what patient portals can do, what they can’t, and what nobody explains until you’re already frustrated.

    We get into:

    • What your patient portal actually shows (and what it never will)
    • Why “it’s not in my portal” doesn’t mean it doesn’t exist
    • The difference between access, ownership, and interpretation of your health data
    • Portal etiquette: when to message, when to wait, and when to escalate
    • How portals empower patients, but still need HIM behind the scenes to work right

    This episode is for everyday patients, caregivers, and healthcare professionals who want to stop treating portals like magic—and start using them strategically.

    Because portals are powerful…
    But without context, literacy, and governance?
    They’re just receipts with anxiety attached.

    🎙️ Stay informed. Stay empowered. Stay balanced.

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    40 min
  • Who Really Runs Healthcare? Meet Health Information Management
    Dec 29 2025

    Spoiler alert: it’s not just doctors and nurses.

    In this episode, we spotlight Health Information Management—the professionals who make sure healthcare data is accurate, protected, and usable across the entire system. From coders and analysts to privacy experts and digital health leaders, HIM professionals are shaping how care is delivered, paid for, and improved. We talk career paths, essential skills, and why HIM is quickly becoming one of the most powerful roles in modern healthcare. If data is the new currency, HIM is the bank.


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    30 min
  • HIM: The WiFi of Healthcare (And Why AI Just Raised the Stakes)
    Dec 22 2025

    You don’t notice WiFi until it’s down…
    And that’s exactly how Health Information Management (HIM) works in healthcare.

    In this episode of Balance HI, we break down why HIM is the invisible infrastructure holding healthcare together—and why AI just turned the volume all the way up. From patient portals and interoperability to algorithms that are only as good as the data feeding them, we’re unpacking what happens when healthcare tries to run on bad, incomplete, or mismanaged information.

    We’ll talk about:

    • Why HIM is the WiFi of healthcare—quiet, critical, and absolutely essential
    • How AI, automation, and analytics are exposing every crack in data governance
    • The real risks of bias, incomplete records, and “move fast and break things” tech
    • Why HIM professionals are no longer behind the scenes—they’re at the strategy table
    • What everyday patients should know about their data in an AI-driven system

    Whether you’re a healthcare leader, HIM professional, tech enthusiast, or a patient trying to understand what’s really happening behind the screen—this episode connects the dots between data, trust, and the future of care.

    Because when the WiFi is weak… everything buffers.
    And healthcare can’t afford to buffer anymore.

    🎙️ Stay informed. Stay empowered. Stay balanced.

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    26 min