Automate wisely; humans still matter.
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Before hiring help, many solo owners now turn to AI first. A new survey found that 86% of solopreneurs and microbusiness owners try AI before bringing in a human for tasks they cannot complete alone. That can be smart—but only if you understand the difference between automating a task and avoiding the human help your business truly needs. In this episode of eLegal Radio, Dr. Shena Dixon Mason, Esquire, Ph.D. in Organization Management and Leadership, ABD, connects AI capacity planning with her doctoral work on engagement, leadership, and productivity. You’ll learn when AI is a wise first step, when a contractor or employee is the safer investment, and how to avoid building a business that looks efficient on paper but is actually one exhausted owner away from collapse.markets.businessinsider