Épisodes

  • The Role of Nutrition in EDS: Expert Insights from Katie Mednick
    Jan 23 2026

    Have you ever wondered how nutrition can impact your journey with chronic conditions like Ehlers-Danlos Syndrome (EDS)? How can diet play a role in managing symptoms like fatigue, pain, and digestive issues?


    In this episode of the Ask the Patient Advocate Podcast, we sit down with Registered Dietitian and EDS expert, Katie Mednick. Katie not only brings professional expertise but also has firsthand experience living with EDS. We dive deep into her personal health journey, the connection between EDS and nutrition, and how she helps clients optimize their diets to reduce symptoms and improve their quality of life.


    Join us as we explore the misconceptions surrounding diet and chronic illness, the importance of anti-inflammatory foods, and practical first steps for those looking to improve their health through nutrition. If you're navigating a complex condition like EDS, this episode is packed with insights that could make a real difference in how you approach your daily nutrition and well-being.


    Tune in to the next episode of "Ask the Patient Advocate" as we continue to empower you with insights and strategies for navigating your healthcare journey with confidence.


    If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.


    For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395


    Connect with Katie

    edsnutrition@gmail.com

    Instagram: @edsnutrition

    https://edsnutrition.com/


    Connect with Dr. Elena Borrelli:

    Instagram: @pathwaypadvocates

    Facebook: Pathway Patient Advocates

    Youtube: Pathway Patient Advocates

    Tiktok: Pathway Patient Advocates

    LinkedIn: Pathway Patient Advocates

    pathwaypa.com

    Hosted on Acast. See acast.com/privacy for more information.

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    22 min
  • Denied by Insurance?
    Jan 16 2026

    Have you ever opened a letter from your insurance company only to find out they denied your claim? Did you wonder, “Now what? Am I stuck with this bill?” Or maybe you felt overwhelmed by the confusing appeals process and weren’t sure where to turn.


    In this episode of Ask the Patient Advocate Podcast, Dr. Elena Brelli sits down with Christine, a member of the Pathway team, to demystify the world of insurance claim denials. Together, they break down why claims often get denied, the steps you can take to appeal, and how a private patient advocate can step in to fight on your behalf.


    You’ll hear real-life stories of patients who turned denials into approvals, practical advice for what to do the moment you receive that dreaded letter, and reassurance that a “no” from your insurance company isn’t the end of the road.


    If you’ve ever felt lost in the maze of medical bills and insurance red tape, this episode is packed with hope, clarity, and actionable next steps.


    🎧 Tune in now to learn how to take control of your recovery, feel heard, and move forward — one step at a time.


    Listen to the next episode of "Ask the Patient Advocate" as we continue to empower you with insights and strategies for navigating your healthcare journey with confidence.


    If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.


    For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395


    Connect with Dr. Elena Borrelli:

    Instagram: @pathwaypadvocates

    Facebook: Pathway Patient Advocates

    Youtube: Pathway Patient Advocates

    Tiktok: Pathway Patient Advocates

    LinkedIn: Pathway Patient Advocates

    pathwaypa.com

    Hosted on Acast. See acast.com/privacy for more information.

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    7 min
  • Medical Errors in Healthcare: Why Advocacy Matters
    Jan 9 2026

    Have you ever wondered what could happen if a doctor misreads a test result? Or if a medication change never gets communicated? Or if an important follow-up simply slips through the cracks?


    Medical errors happen far more often than most people realize and the consequences can be life-changing. But the good news is this: many of these errors can be caught early, and patients don’t have to navigate that risk alone.


    In this powerful episode of the Ask the Patient Advocate Podcast, Dr. Elena Borrelli is joined by assistant patient advocate and experienced physician associate Katelyn Klitzke, who brings years of clinical experience from Mayo Clinic and MinuteClinic. Together, they break down why medical errors remain such a widespread problem and how private patient advocacy offers an essential layer of protection in today’s complex healthcare system.


    You’ll learn:

    ✔️ What “medical errors” actually include — and why they’re more common than you think

    ✔️ How medication errors happen during transitions of care (and how advocates catch them)

    ✔️ Why rushed appointments, staffing shortages, and fragmented communication increase risks

    ✔️ The exact ways a patient advocate prevents mistakes, from reviewing records to tracking results

    ✔️ Real-life examples of errors caught before they caused harm

    ✔️ The #1 thing every patient should start doing today to protect themselves


    Medical errors may be one of the leading causes of death in the U.S., but they don’t have to define your healthcare experience. With the right support, patients and families can stay informed, protected, and prepared no matter how complex the system becomes.


    If you’re feeling overwhelmed or unsure where to start, Pathway Patient Advocates is here to help you review your records, communicate with providers, and ensure nothing important gets missed. You don’t have to navigate the healthcare system alone.


    🎧 Tune in now to learn how to take control of your recovery, feel heard, and move forward one step at a time.


    Listen to the next episode of "Ask the Patient Advocate" as we continue to empower you with insights and strategies for navigating your healthcare journey with confidence.


    If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.


    For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395


    Take control of your healthcare journey with confidence.


    ✨ Enroll today in our Patient Advocacy Course and learn how to speak up, stay organized, and make informed decisions about your care or your loved one’s.


    👉 Visit https://pathwaypa.com/pathwaycourses/ to get started.



    Connect with Dr. Elena Borrelli:

    Instagram: @pathwaypadvocates

    Facebook: Pathway Patient Advocates

    Youtube: Pathway Patient Advocates

    Tiktok: Pathway Patient Advocates

    LinkedIn: Pathway Patient Advocates

    pathwaypa.com


    Hosted on Acast. See acast.com/privacy for more information.

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    6 min
  • What’s A Patient Advocate and Why Do I Need One?
    Jan 2 2026

    Welcome to our very first Ask the Patient Advocate episode!


    In this episode, we explore how patient advocates assist in navigating the healthcare system, from reviewing medical records for errors and gaps in care to improving communication with healthcare providers. Whether it's understanding treatment options, arranging second opinions, or advocating for patient rights, our aim is to empower patients to take control of their healthcare decisions.


    Additionally, we address the often-overlooked challenges of coordinating care and managing insurance and billing issues.


    Tune in to learn more about the vital role of patient advocates and how we can support you on your healthcare journey.


    For personalized assistance and support, reach out to us and discover how we can help navigate your path to better health. Call us at (947) 517-8395!



    Connect with Dr. Elena Borrelli:

    Instagram: @pathwaypadvocates

    Facebook: Pathway Patient Advocates

    Youtube: Pathway Patient Advocates

    Tiktok: Pathway Patient Advocates

    LinkedIn: Pathway Patient Advocates

    pathwaypa.com

    Hosted on Acast. See acast.com/privacy for more information.

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    6 min
  • New Year New You
    Dec 26 2025

    Does the new year make you want a fresh start with your health?

    Are you feeling motivated — but also overwhelmed, frustrated, or unsure where to begin?

    What if this could be the year you finally stopped navigating your healthcare journey alone?


    In this episode of the Ask the Patient Advocate Podcast, Dr. Elena Borrelli and team member Christine explore why the start of a new year is such a powerful moment to reset, reflect, and take control of your health — especially if you’re living with chronic illness, ongoing symptoms, or a complex diagnosis like cancer.


    The “new year, new you” message can feel inspiring… but it can also feel heavy when you’ve been struggling to get answers, juggling appointments, or feeling dismissed by the healthcare system. That’s where private patient advocacy can change everything.


    In this conversation, you’ll learn:

    • Why the new year naturally sparks reflection and motivation around health

    • Why navigating the healthcare system alone is so overwhelming — even for healthcare professionals

    • What a private patient advocate really does, and how they differ from insurance-based advocates

    • How advocacy provides expertise, navigation, and emotional support — all in one place

    • What it truly means to have someone “stand by your side” through appointments, records, results, and decisions

    • Why now is the ideal time to bring in an advocate and build a strong foundation for the year ahead


    Most importantly, this episode is a reminder that you don’t need to have a perfect plan, organized records, or all the answers to get started. You just need to take the first step.


    ✨ If this is the year you want clarity, support, and confidence in your healthcare journey — Pathway Patient Advocates is here to help.


    If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.


    For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395


    Take control of your healthcare journey with confidence.


    ✨ Enroll today in our Patient Advocacy Course and learn how to speak up, stay organized, and make informed decisions about your care or your loved one’s.


    👉 Visit https://pathwaypa.com/pathwaycourses/ to get started.



    Connect with Dr. Elena Borrelli:

    Instagram: @pathwaypadvocates

    Facebook: Pathway Patient Advocates

    Youtube: Pathway Patient Advocates

    Tiktok: Pathway Patient Advocates

    LinkedIn: Pathway Patient Advocates

    pathwaypa.com


    Hosted on Acast. See acast.com/privacy for more information.

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    10 min
  • The Importance of Medical Records Review
    Dec 19 2025

    Do you know what’s actually written in your medical records? Have you ever wondered whether the information your doctors rely on is accurate, updated, or even complete? And what could happen if it isn’t?


    Most patients never think to review their medical records, or they assume it’s too confusing, too overwhelming, or simply unnecessary. But in today’s healthcare system, where studies show that up to 80% of records contain errors, overlooking them can lead to misdiagnoses, missed follow-up appointments, duplicate testing, and even dangerous treatment mistakes.


    In this episode of the Ask the Patient Advocate Podcast, Dr. Elena Borrelli is joined by Katelyn Klitzke, assistant patient advocate and former physician associate at Mayo Clinic, to break down why reviewing your medical records is one of the most powerful steps you can take to protect your health.


    Together, Elena and Katelyn unpack:

    ✔️ Why your medical records are more than documents, they’re your health story

    ✔️ The most common errors found in medical charts (and why they matter)

    ✔️ What “gaps in care” are and how they put patients at risk

    ✔️ How organized medical records transform communication with your providers

    ✔️ Why record reviews are critical for second opinions, chronic conditions, and complex care

    ✔️ How patient advocates can retrieve, review, organize, and correct your records so nothing gets missed


    Whether you're managing multiple specialists, facing a new diagnosis, or simply trying to understand your own health better, this episode will help you see your medical records in a whole new way and empower you to take control of your care.


    If you've ever felt confused or overwhelmed by your records, you're not alone and you don’t have to navigate it by yourself. Pathway Patient Advocates is here to help you understand the data that drives your healthcare, so you can make confident, informed decisions every step of the way.


    🎧 Tune in now to learn how to take control of your recovery, feel heard, and move forward one step at a time.


    Listen to the next episode of "Ask the Patient Advocate" as we continue to empower you with insights and strategies for navigating your healthcare journey with confidence.


    If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.


    For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395


    Take control of your healthcare journey with confidence.


    ✨ Enroll today in our Patient Advocacy Course and learn how to speak up, stay organized, and make informed decisions about your care or your loved one’s.


    👉 Visit https://pathwaypa.com/pathwaycourses/ to get started.



    Hosted on Acast. See acast.com/privacy for more information.

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    6 min
  • Finding Meaning After Illness: Olga Tomaszewski on Art, Healing & Hope
    Dec 12 2025
    What helps people find meaning after a life-changing diagnosis?How do you stay present when fear threatens to take over?And can creativity truly become a path to healing?In this deeply inspiring episode of the Ask the Patient Advocate Podcast, Dr. Elena Borrelli sits down with author, artist, mother of four, and 28-year breast cancer survivor Olga Tomaszewski — a woman whose story radiates resilience, faith, and transformation.Olga shares how sculpting, painting, and writing became more than creative outlets — they became lifelines. Through fear, uncertainty, motherhood, and healing, art helped her reconnect with herself, find her voice, and ultimately become the hope she once searched for during her own diagnosis.Together, Elena and Olga explore: ✔️ How creativity can bring peace, reflection, and emotional healing ✔️ What it’s like to navigate breast cancer as a young mother ✔️ How faith and inner guidance shaped Olga’s journey ✔️ Why finding meaning after illness is possible — and powerful ✔️ What Olga wants every newly diagnosed person to know ✔️ The inspiration behind her books, including Be Still: Healing One Moment at a TimeThis episode is a reminder that healing is not just physical — it’s emotional, spiritual, and deeply personal. Olga’s courage and honesty offer comfort, connection, and the reassurance that no one walks their journey alone.If you’re facing a diagnosis, supporting a loved one, or simply searching for meaning during difficult seasons, this conversation will uplift your spirit and strengthen your heart.✨ Explore Olga’s books, community, and upcoming work: — For Women’s Sake (Facebook community) — understandingthehumanexperience.com✨ Explore Pathway Patient Advocates’ self-advocacy courses to support your own healthcare journey: pathwaypa.com/pathwaycoursesRemember — navigating your health can be overwhelming,But it’s a lot better when we go through it together.If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Connect with Olga Tomaszewski:https://www.understandingthehumanexperience.com/https://www.linkedin.com/in/olga-tomaszewski-4482572bahttps://www.facebook.com/dee.andrea.3/Connect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.
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    11 min
  • Common Errors About Self-Advocacy
    Dec 5 2025

    Do you ever leave a doctor’s appointment feeling unheard? Have you struggled to ask the right questions, remember important details, or speak up when something doesn’t feel right?


    In this empowering episode of the Ask the Patient Advocate Podcast, Dr. Elena Borrelli and Christine break down one of the most important skills any patient can learn: self-advocacy.

    Most people think advocating for themselves means being pushy or confrontational, but real advocacy is the opposite. It’s about clarity, confidence, preparation, and partnership.


    Dr. Borrelli introduces her signature A.D.V.O.C.A.T.E. framework, a simple but powerful guide that helps patients stay organized, informed, and in control throughout their healthcare journey. Together, they explore common mistakes patients make, the best ways to prepare for appointments, and how to communicate effectively with your care team.


    ✨ In this episode, you’ll learn:

    • What true self-advocacy looks like and what it isn’t
    • The A.D.V.O.C.A.T.E. method for becoming an empowered patient
    • How to prepare for appointments so your voice is heard
    • The communication habits that build trust with your healthcare team
    • How staying organized can dramatically improve your care
    • Why self-advocacy creates better outcomes, less stress, and more confidence


    You’ll also get a behind-the-scenes look at Pathway Patient Advocate’s Self-Advocacy Course, designed to help patients take control of their health using proven tools, step-by-step guidance, and real-world strategies.


    Whether you’re dealing with a chronic condition, supporting a loved one, or simply wanting to take charge of your health, this episode will give you the confidence and clarity you need to advocate for yourself the right way.


    🎧 Tune in now to learn how to take control of your recovery, feel heard, and move forward one step at a time.


    Listen to the next episode of "Ask the Patient Advocate" as we continue to empower you with insights and strategies for navigating your healthcare journey with confidence.


    If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.


    For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395


    Take control of your healthcare journey with confidence.

    ✨ Enroll today in our Patient Advocacy Course and learn how to speak up, stay organized, and make informed decisions about your care — or your loved one’s.


    👉 Visit https://pathwaypa.com/pathwaycourses/ to get started.



    Connect with Dr. Elena Borrelli:

    Instagram: @pathwaypadvocates

    Facebook: Pathway Patient Advocates

    Youtube: Pathway Patient Advocates

    Tiktok: Pathway Patient Advocates

    LinkedIn: Pathway Patient Advocates

    pathwaypa.com

    Hosted on Acast. See acast.com/privacy for more information.

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    10 min