Guest: Georgia Groc | AI Automation & Process Transformation Leader, U.S. Bank

In this Above Center® episode, Georgia Groc shares a grounded, real-world view of what leadership looks like when the pace of change is relentless and the stakes feel personal. Georgia makes the case that leaders don’t need to be experts overnight, but they do need to get in the arena. Her advice: block time to learn, start experimenting, and let AI handle the “nonsense work” so people can double down on what makes them uniquely valuable.

Georgia connects the fear many professionals feel about AI to a fear she knows intimately: a stage 3 breast cancer diagnosis at 36. What helped her move forward wasn’t pretending the fear wasn’t there. It was getting informed, building clarity, and choosing a mindset that refused to let a hard season become her identity. The result is a leadership posture that is both resilient and human: acknowledge what’s real, learn what we can, and keep choosing the path that aligns with our best self.

🧠 Don’t Wait to “Be Ready” for AI

The biggest risk is not starting. Leaders don’t need massive budgets or advanced expertise; they need intentional practice. An hour a week of learning and tinkering builds fluency, confidence, and momentum.

🧩 AI Raises the Bar on Human Value

Georgia encourages teams to focus on what can’t be automated: judgment, vision, relationship-building, creative problem solving, and leadership presence. Let AI do the repetitive work so people can lead at a higher level.

🤝 Psychological Safety Is the New Adoption Strategy

Georgia emphasizes creating a team environment where people can voice skepticism, fears, and frustrations without shame. Real progress happens when leaders “double-click” on what’s underneath the resistance.

🧭 Knowledge Reduces Fear

From navigating AI uncertainty to navigating cancer, Georgia returns to one theme: information is empowering. When people understand what they’re facing, fear quiets down enough for clear action to emerge.

🔥 Choose Your Life—Daily

Georgia’s resilience is rooted in choice. When life feels fragile, clarity sharpens. Her approach is to go all-in on what matters: family, impact, career, and presence. Choosing above center is not denial of hardship; it’s ownership of response.

Favorite Quote“What a day, what a life!”

For Georgia, this quote is a reset. The day might be hard, messy, or exhausting, but the larger story is still worth celebrating. It’s a reminder to hold both truths at once: reality can be heavy—and life can still be beautiful.

Georgia Groc is an AI Automation and Process Transformation leader who turns complex problems into scalable solutions. Over the past decade, she has helped highly regulated financial organizations reimagine how work gets done—delivering millions in cost savings and revenue, accelerating operational efficiency, and empowering teams to do their best work.

Today, Georgia leads an AI Automation Solutions Team at U.S. Bank, managing a team of eight and overseeing high-visibility AI and automation use cases across Operations for Consumer, Business and Treasury, Wealth Management, Contact Center, and Transaction Processing & Shared Services.

ABOVE CENTER® is brought to you by REVEL®, an Executive Search and Coaching firm that helps people and companies grow through the power of great leadership.

Our ABOVE CENTER® approach is about staying grounded, clear, and resilient, especially when the stakes are high. In this podcast, we feature leaders in corporate America who share how they navigate the pressures of leadership while living ABOVE CENTER®. We uncover the mindsets, strategies, and personal philosophies that drive high-performing executives to lead themselves and their teams to success. From hiring and retaining top talent to thriving in the first 90 days of a new role, these conversations go beyond leadership—they’re about building a career and a life with purpose, impact, and joy in the journey.

Guest: Kirsten Moorefield | Co-Founder & Chief Strategy Officer, Cloverleaf.

In this ABOVE CENTER® episode, Kirsten Moorefield shares how she went from a first-time manager drowning in self-doubt to co-creating one of the most powerful psychology-based coaching tools in the workplace: Cloverleaf.

With deep empathy and bold vision, Kirsten takes us inside the messy, human reality of leading in high-growth environments—and how AI can become an unlikely but powerful ally in fostering emotional intelligence, trust, and performance.

Kirsten’s story is a testament to what happens when you stop labeling people and start seeing them. She believes thriving teams don’t just need better tools—they need better understanding.

Key Takeaways from Kirsten’s Leadership Philosophy

🧭 Stress Is a Signal, Not a SetbackFor Kirsten, stress isn’t failure—it’s information. When tension arises, it’s often a cue to pause, reflect, and recalibrate—not power through.

🧠 AI Can Deepen Human ConnectionWhile others feared AI, Kirsten saw its potential to support—not replace—people. Cloverleaf uses psychology and automation to give teams real-time coaching tips that foster awareness and reduce friction.

💬 Communication Needs ContextHer breakthrough? Conflict often isn’t about competence—it’s about clashing styles. Tools like Cloverleaf help leaders understand not just what happened, but why someone reacted a certain way—and how to respond with clarity and care.

🔁 Rupture and Repair Builds TrustKirsten’s guiding quote—“All trust is built through rupture and repair”—reminds us that tension isn’t the enemy of strong teams. Avoiding conflict kills momentum; facing it with empathy fuels growth.

📊 Data-Driven, Human-CenteredCloverleaf analyzes over 214 personality traits across multiple assessments, making it nearly impossible to box someone in. The result? Less labeling, more listening—and better performance across diverse teams.

🤝 Above Center Starts With YouWhether she’s noticing a pattern of defensiveness or guiding a stressed-out team through a product launch, Kirsten uses Cloverleaf herself. The goal? To lead by example—embracing self-awareness as a daily practice, not just a leadership buzzword.

💬 Favorite Quote“All trust is built through rupture and repair.”This psychology insight grounds Kirsten’s approach to leadership. Conflict isn’t a sign of failure—it’s an invitation to build something stronger. Real trust isn’t built through comfort. It’s built through courage.

About Kirsten Moorefield:

Kirsten Moorefield is the Co-Founder and Chief Strategy Officer at Cloverleaf, a technology company pioneering Automated Coaching™ to help teams thrive. Launched in 2018, Cloverleaf now delivers over 5 million coaching insights per month to more than 45,000 teams. With a background in leadership, psychology, and people-first innovation, Kirsten leads with both vision and vulnerability—empowering organizations to turn human differences into team strengths. Her mission? To make self-awareness, empathy, and high performance a normal part of every workday.

ABOVE CENTER® is brought to you by REVEL®, an Executive Search and Coaching firm that helps people and companies grow through the power of great leadership.

Our ABOVE CENTER® approach is about staying grounded, clear, and resilient, especially when the stakes are high. In this podcast, we feature leaders in corporate America who share how they navigate the pressures of leadership while living ABOVE CENTER®. We uncover the mindsets, strategies, and personal philosophies that drive high-performing executives to lead themselves and their teams to success. From hiring and retaining top talent to thriving in the first 90 days of a new role, these conversations go beyond leadership—they’re about building a career and a life with purpose, impact, and joy in the journey.