Épisodes

  • #11 - Why recognition is the fuel that will power your team through the ERP marathon

    #11 - Why recognition is the fuel that will power your team through the ERP marathon
    Feb 26 2026
    ERP programs are marathons. When timelines stretch over years, the risk isn't just technical – it's team burnout. This episode reframes recognition from "soft HR" to a strategic lever for sustaining momentum. Learn to avoid the "Rush & Drop" trap, embed celebration into your operating rhythm, and empower Stream Leads and Local Project Leads as recognition multipliers. Discover why building a strong "immune system" protects your delivery capacity and prevents talent churn in complex, multi-year transformations. ➡️ Website Change Playbook: https://www.changeplaybook.com ➡️ Arne on LinkedIn: https://www.linkedin.com/in/arnekoetting/ ➡️ Book free 15-min catch-up: https://bit.ly/4qm4iBC
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    14 min
  • #10 - Mind the gap: How to spot comms risks before they drive resistance

    #10 - Mind the gap: How to spot comms risks before they drive resistance
    Feb 19 2026
    Tech programs rigorously track technical risks but often ignore the "silent noise" of stakeholder resistance until it erodes adoption. This episode introduces the "Hit vs. Shit" lens—a practical framework to diagnose communication gaps before they escalate. Learn to map your rollout’s perceived gains and losses, score adoption risks like technical logs, and protect your program’s reputation. Stop reacting to noise and start managing stakeholder risk with the same rigor as data migration. ➡️ Website Change Playbook: https://www.changeplaybook.com ➡️ Arne on LinkedIn: https://www.linkedin.com/in/arnekoetting/ ➡️ Book free 15-min catch-up: https://bit.ly/4qm4iBC
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    20 min
  • #9 - How decentralising comms can help to hedge local resistance

    #9 - How decentralising comms can help to hedge local resistance
    Feb 13 2026
    Global programs often fail when countries treat them as distant 'HQ initiatives,' leading to low acceptance and poor user adoption. This episode explores why localisation of stakeholder engagement is strategic risk mitigation, not just translation. Learn how to activate local multipliers, replace heavy toolkits with agile 'mini-briefings,' and scale engagement without overloading your central team. Discover the practical framework to turn global noise into local ownership and buy-in. ➡️ Website Change Playbook: https://www.changeplaybook.com ➡️ Arne on LinkedIn: https://www.linkedin.com/in/arnekoetting/ ➡️ Book free 15-min catch-up: https://bit.ly/4qm4iBC
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    15 min
  • #8 - How to find the sweet spot of visibility for your IT program

    #8 - How to find the sweet spot of visibility for your IT program
    Feb 10 2026
    Many IT programs struggle to secure stakeholder buy-in because they don’t get the right level of visibility – sharing too much, too early, or too late. Inside the organisation’s attention economy, your tech program competes with every other initiative for airtime and leadership focus. This episode shows how to find the right tone and timing and build momentum deliberately so your program cuts through the noise. Get practical guidance to ensure lasting user adoption and protect the reputation of your IT investment. ➡️ Website Change Playbook: https://www.changeplaybook.com ➡️ Arne on LinkedIn: https://www.linkedin.com/in/arnekoetting/ ➡️ Book free 15-min catch-up: https://bit.ly/4qm4iBC
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    20 min
  • #7 - How the ghosts of project past shape adoption before you even start

    #7 - How the ghosts of project past shape adoption before you even start
    Feb 5 2026
    Many programs struggle with stakeholder buy-in not because the technology is weak, but because past failures shape how people respond before rollout even begins. In this episode, we break down the three patterns of “change heritage” that trigger early resistance, reduce engagement, and erode trust. You’ll learn how to diagnose initiative fatigue, burned terminology, and trust debt—and how to address them early to protect adoption, credibility, and ROI in your current program.
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    21 min
  • #6 - Why your Why is everything

    #6 - Why your Why is everything
    Feb 4 2026
    Many tech programs have a solid plan for the “what” and “how” — but a weak or missing “why”. This episode explains why a clear business ‘why’ isn’t a nice-to-have but a practical requirement for alignment, momentum, and stakeholder commitment in long programs like SAP or ERP. You’ll learn what makes a strong why, what happens when it’s missing, common pitfalls, and concrete steps to build a message that holds support when challenges hit. ➡️ Website Change Playbook: https://www.changeplaybook.com ➡️ Arne on LinkedIn: https://www.linkedin.com/in/arnekoetting/ ➡️ Book free 15-min catch-up: https://bit.ly/4qm4iBC
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    22 min
  • #5 - Why understanding your stakeholder is the key to fixing tech resistance

    #5 - Why understanding your stakeholder is the key to fixing tech resistance
    Feb 3 2026
    In this episode, we break down why superficial stakeholder analysis creates avoidable surprises, noise, and late-stage resistance in tech programs. You’ll learn the two common failures teams overlook, and a practical three-step approach to spotting hidden concerns early. We show how to map the full stakeholder ecosystem, assess impact with clarity, and profile critical groups so you can prevent resistance before it escalates and protect the brand of your program. ➡️ Website Change Playbook: https://www.changeplaybook.com ➡️ Arne on LinkedIn: https://www.linkedin.com/in/arnekoetting/ ➡️ Book free 15-min catch-up: https://bit.ly/4qm4iBC
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    15 min
  • #4 - Discover the early-warning system every IT leader needs before go-live

    #4 - Discover the early-warning system every IT leader needs before go-live
    Feb 2 2026
    Most tech programs fail not because the system is wrong, but because misalignment goes unnoticed until it’s too late. In this episode, Arne explains why structured, ongoing dialogue is your most reliable early-warning system when it comes to multi-year and multi-stakeholder tech transformation. You’ll learn how to surface hidden stakeholder risks, understand the rational resistance of line managers, and combine qualitative and quantitative insights to react fast and targeted and hence avoid reactive “reputation firefighting”. Practical guidance for IT leaders who want fewer surprises and a stronger path to go-live. ➡️ Website Change Playbook: https://www.changeplaybook.com ➡️ Arne on LinkedIn: https://www.linkedin.com/in/arnekoetting/ ➡️ Book free 15-min catch-up: https://bit.ly/4qm4iBC
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    11 min