#990 - CSTA Industry Report: Customer Retention
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#990 - CSTA Industry Report: Customer Retention
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Happy Friday, Store Nation.
Welcome back to the Hacking Self Storage podcast.
Today, we're exploring the latest CSTA industry report on customer retention and what it reveals about customer behaviour in container self storage.
We also discuss why longer customer stays are creating greater value for operators and what these trends mean for the future of container self storage.
Hope you enjoy this episode.
Give it a listen.
Free training here: https://www.mrselfstorage.com/self-storage-investing-academy
Or if you're ready to take the next step, apply to join my program here: https://docs.google.com/document/d/1u-XTpsyeNLjf_AVbbHxmQ2difx71vQ9NmCPaV-1_lSI/edit?usp=sharing
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