#176 - Until There Is
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#176 - Until There Is
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I went to AutoZone for car wash stuff, and the sales manager asked someone on the phone, “Can you hold?”
Which is fine.
But then my brain started doing what it does, because “Can you hold?” is not the same thing as “May I please place you on a brief hold?” And “sorry about that” is not the same thing as “thank you for waiting.”
Then I went to the car wash, watched people invent the least efficient line possible, got mad at truck drivers, defended truck drivers, noticed their sunglasses, fought with Armor All wipes, and remembered that people are not usually failing to think.
They are usually just thinking suboptimally.
Anyway, watch your words.
There is no harm in what you say.
Until there is.
Original recording date: 24 April 2022 C.E.
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