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    Description

    AudioLearn Crash Courses presents ITIL 4 Foundation Audio Crash Course.

    Developed by experienced professors and professionally narrated for easy listening, this course is a valuable tool when preparing for your ITIL 4 foundation exam.

    The audio is focused and high-yield, covering the most important topics you need to know to succeed on The Information Technology Infrastructure Library (ITIL) Level 4 foundation exam.

    The material is accurate, up-to-date, and broken down into bite-sized chapters. There are key takeaways following each chapter to drive home key points and quizzes to review commonly tested questions.

    In this course, we will cover the following:

    • Introduction
    • The ITIL 4 Foundation Exam
    • Key Concepts of Service Management
    • The Seven ITIL Guiding Principles
    • The Four Dimensions of Service Management
    • ITIL Service Value Systems and Service Value Chains
    • ITIL Practices, Key Terms
    • Understanding ITIL Practices Part 1
    • Understanding ITIL Practices Part 2
    • Congratulations! What comes next? 

    We will end our review with a complete practice test. Also included, is a follow-along PDF manual containing the entire text of this audio course, as well as all figures, charts, and images we’ll be reviewing.

    PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

    ©2020 AudioLearn (P)2020 AudioLearn

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