How to Handle Cranky Customer Problems Using Behavioral Science
Impossible d'ajouter des articles
Échec de l’élimination de la liste d'envies.
Impossible de suivre le podcast
Impossible de ne plus suivre le podcast
3 mois pour 0,99 €/mois
How to Handle Cranky Customer Problems Using Behavioral Science
Acheter pour 3,55 €
-
Lu par :
-
Jennifer Hancock
-
De :
-
Jennifer Hancock
À propos de ce contenu audio
Without customers, we don’t have a business. But what can, or should, we do if one of our customers is cranky? Answer: Learn why people behave how they do and how you can respond so that you can be happier and more effectively help solve your customer’s problems without getting pulled into their drama, whatever that is.
This book discusses how your responses impact your customer so that you can choose a response that will help you stand your ground while still being compassionate about your customer’s problem. The goal here is to help you learn how to respond professionally, even in situations where the people around you are freaking out. This is the companion book to the online course "How to Handle Cranky Customer Problems Using Behavioral Science". It contains audio transcripts of the course for easy home reference.
©2018 Jennifer Hancock (P)2018 Jennifer Hancock
Vous êtes membre Amazon Prime ?
Bénéficiez automatiquement de 2 livres audio offerts.Bonne écoute !
