Burnout is unmanaged chronic stress, and you can't yoga your way out of it. Burnout and emotional intelligence coach Marla Dziedzic, owner of Evolve Consulting, explains how to tell burnout from depression and what actually helps you recover.

Marla has spent more than 25 years in learning and development, including 15 years in healthcare building well-being programs for physicians and advanced practice providers. She is certified to administer the EQ-i 2.0 emotional intelligence assessment. Host Melissa Goodwin asks her about her own burnout story, compassion fatigue, why leaders set the tone for a team's well-being, and why CEOs are telling graduates to build their EQ.

• How Marla defines burnout, and the three things the American Medical Association says it causes
• How to tell burnout from depression, and why your primary care provider is the first call
• The signs of burnout a spouse or colleague notices before you do
• What compassion fatigue is, and how it differs from burnout
• Why a vacation or a massage will not fix burnout on its own
• The free Mini Z self-check from the American Medical Association
• Why "delegation is not dumping" and how to build a stop-doing list
• What emotional intelligence is, the five EQ-i 2.0 composites, and why EQ can grow when IQ cannot
• Why a whole-team meeting rarely fixes a two-person conflict
• Whether AI brain fry is a new kind of burnout

• 0:00 What burnout is, in one sentence
• 1:07 Meet Marla Dziedzic of Evolve Consulting
• 4:05 What is wrong with pushing through
• 5:07 Marla's own burnout story
• 6:32 What burnout actually is
• 7:00 The candle analogy for burnout
• 7:45 Burnout vs depression: how to tell
• 8:55 Signs of burnout in you or a colleague
• 9:45 Burnout early in a demanding career
• 11:15 What is compassion fatigue?
• 13:36 Physical symptoms of burnout
• 14:45 How leaders should check in
• 15:52 Why 69% of employees look to their leader
• 16:34 The Stanford model of well-being
• 18:05 Leaders model the behavior
• 19:51 Mini Z: a free burnout self-check
• 20:42 How to find the right coach
• 21:58 You can't yoga your way out of burnout
• 23:49 Coach or therapist? Where the line is
• 25:38 Small changes that reduce burnout
• 26:56 Delegation is not dumping
• 29:01 Organization or individual: who fixes burnout?
• 30:19 What is emotional intelligence?
• 31:28 Strategic responder vs reactor
• 33:45 The EQ-i 2.0 assessment explained
• 35:31 EQ vs IQ: which one can change
• 38:25 Where EQ gaps show up by industry
• 41:31 Reality testing: the skill that changes the most
• 42:19 DiSC, Myers-Briggs and EQ compared
• 44:34 How to fix conflict on a team
• 47:50 Can high EQ people still burn out?
• 48:54 Why CEOs are talking about EQ
• 50:03 Is emotional intelligence just a trend?
• 51:34 AI brain fry and cognitive overload
• 53:10 Doing the work of three people
• 55:04 Do moms get burned out?
• 56:13 Systems that protect your time
• 58:53 First step for a small team
• 1:00:00 Working with Evolve Consulting
• 1:01:26 How to reach Marla

Marla Dziedzic is the owner of Evolve Consulting, a burnout and emotional intelligence coach who works with leaders, teams and individuals. evolveconsultingsd.com

• Mini Z burnout survey, American Medical Association
• Emotional Intelligence by Daniel Goleman
• Watch on YouTube: https://youtu.be/knRrKVvqDoA
• Episode page, full transcript and FAQ: https://www.dialedin.health/podcast/episode-42-burnout-emotional-intelligence
• Find a vetted provider: dialedin.health/the-directory

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Educational and informational only. Not medical advice and not a substitute for care from a licensed provider. If you think you may be depressed, talk to your primary care provider. If you are in crisis, call or text 988.