A Cheer Gym Owners' Guide to Staff Accountability
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Staffing is one of the hardest parts of owning a gym. In this episode, Dan lays out a simple four-step framework for building real staff accountability — and how to know, without guilt, when it's time to let someone go. He walks through Expect (writing down real KPIs like retention and competitive performance), Train (including his own story contrasting his "death by PowerPoint" military training with the intensive police academy and six-month field-training program he went through as a 23-year-old cop), Inspect (a regular cadence for checking in on those KPIs), and Correct (documentation, additional training, and verbal or written counseling before anyone gets let go) — plus his reminder that none of it works if you haven't hired the right people in the first place. Dan also points listeners toward the Cheer Gym Owners and All-Star Cheer Coaches and Owners Facebook groups, and the Cheer Biz Accelerator events, open to any gym doing $10K/month or more in revenue.