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Retail Out Of It: Leadership, Sales, And The Mindset Beyond The Scoreboard

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Retail Out Of It: Leadership, Sales, And The Mindset Beyond The Scoreboard

De : Michael J Pozun III
Lu par : Justin Rager
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We’re all selling something: a product, an idea, an opinion, or a reason someone should do things our way. We explain, persuade, offer rewards, and sometimes apply pressure. But how often do we stop long enough to understand the person we’re trying to convince?Despite its title, Retail Out Of It: Leadership, Sales, and the Mindset Beyond the Scoreboard reaches far beyond retail. It explores the conversations we have at work, at home, and everywhere our expectations meet someone else’s. Michael J. Pozun III asks what happens when we become less focused on winning agreement and more interested in the person speaking, what they mean, and why it matters to them.Drawing on his experiences in athletics, sales, leadership, and coaching, Pozun examines the habits that get in the way of understanding. We assume we know what someone needs. We prepare our response while they’re still talking. We use carrots and sticks to get a job done without asking what’s behind someone’s hesitation. Then we wonder why our message isn’t getting through.The alternative sounds simple: ask before assuming, listen to understand, and stay curious a little longer. Putting it into practice is harder in a world where we expect to make our point in seven seconds and move on. Narrated by Justin Rager, this audiobook uses personal stories and practical reflections to invite listeners to slow that reflex and approach their conversations differently.If you lead people, sell to people, work with people, or want to communicate better with those who matter to you, this book was written for you. Better communication begins with a willingness to understand the person in front of you, even when you’re certain you already do.©2026 Michael J Pozun III (P)2026 Michael J Pozun III Communication et compétences sociales Développement personnel Marketing et ventes Réussite personnelle
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