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Why do some retailers and banks thrive while others struggle to keep up? At Undercover Customer, we tackle the industry's biggest problem today: understanding the real customer experience. We reveal the hidden factors that impact customer satisfaction, loyalty, and growth through in-depth mystery shopping insights and expert analysis. Join us as we explore the untold stories behind the data, uncovering what truly drives success in retail and banking. Whether you’re a retail leader looking to stay ahead or a curious listener eager to learn more, this podcast offers a fresh perspective on the...

Get ready to tap into the power of live streaming to grow your influence and build a true community around your podcast with host Steve Worthy of Podcasters Live. In each episode, Steve and the gang unpack the best tech simplified proven techniques and chop it up on the latest trends you need to know to create the kind of show where your listeners want to tune in live sound.

Welcome to Retail Leadership with Steve Worthy, the podcast dedicated to helping retail leaders advance their careers, improve their communication, and understand their corporate culture. Our goal is to bring unique value to each leader by providing solution and execution-oriented content that goes beyond your corporate training and development manual. Each episode is loaded with practical tips and insights that resonate with retail leaders all over the world. With over 25 years of retail leadership experience, your host Steve Worthy is committed to helping leaders accelerate their performance...