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Tennyson Wilde is a former Royal Navy sailor who is also a handsome, hopeless addict. He's falling deeper and deeper into self-destruction each day. He lives in a monotonous world where a call center seems to be his only future prospect, while he spends the rest of his time drinking and having sex with strangers. Then he meets his true love. Can she help him? Can he help himself?

The Employee Experience helps organizations attract and retain top talent, and reveals the secrets for building a deeply engaged workforce. With insights into the dynamics of trust and mutual expectations, this book proves that before you can deliver a transcendent customer experience (CX), you must first build a superlative employee experience (EX). It's not about perks. It's not about creating a worker's utopia, and it doesn't mean that work must be easy; employees are responsible for managing expectations and meeting the organization's requirements