Résultats pour "Gratitude" dans Comportement au travail et organisationnel

Gratitude is a powerful force in our personal lives, and it can also be a "gateway drug" to creating a more empathetic workplace. Four simple words — "Thank you very much" can make all the difference. Research studies define APPRECIATION as "seeing the positives in events, experiences, or other people." However, GRATITUDE takes it one step further in that gratitude acknowledges that the good things that happen to us are often a result of forces outside of ourselves, mainly stemming from other people's efforts.

Treating your customers well is no longer enough. The new rule is: employees too, have to be treated as well, if not better, than the customers. Happy employees make happy customers, and happy customers tend to be loyal.Do you spend money in advertising to create awareness about your product?...