Épisodes

  • Win Via Trust: Trust Highlights
    May 12 2026

    This special episode of the Win Via Trust Leadership Podcastbrings together the most powerful and thought provoking moments from our first nine conversations.


    The season spans CEOs, military leaders, physician executives, nonprofit innovators, and creators who are reshaping how trust works in modern leadership. Across these standout clips, you will hear leaders define trust in their own words, share stories of accountability, explore how trust breaks and gets repaired, and reflect on the mentors who shaped their careers. You will also hear candid insights on artificial intelligence, ethics, and the evolving expectations of leadership in 2026.


    Featured Themes

    -What Trust Really Means

    - How Leaders Build and Lose Trust

    - Repairing Trust

    - AI and Trust

    - Mentors Who Shape Us


    Why This Episode Matters This highlightcollection serves as a reset and a chance to revisit the ideas that sparked the most reaction and reflection throughout the season. Whether you are a leader, builder, creator, or someone navigating trust in your own work, these insights offer a grounded and practical lens on what trust makes possible.


    Details

    00:00 Welcome and Season Recap

    00:59 Defining Trust

    03:47 Trust Builds Scale

    07:39 Handling Untrustworthy People

    10:44 Repairing Trust and Apologies

    12:40 The Role of AI

    15:04 High Stakes Trust Military

    16:49 Mentors

    20:43 Trust Based Leadership Culture

    22:01 Self Reflection and Closing


    About the Show Win ViaTrust is hosted by Michael Rabinowitz, author of Win Via Trust, now available on Amazon and other retailers. Each episode features direct conversations with leaders and newsmakers who are redefining how trust drives performance, culture, and impact.


    Produced by Intelluvia Media

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    23 min
  • Win Via Trust: The Trustworthy Dealmaker
    Apr 28 2026

    What happens when a multimillion‑dollar research partnership collapses overnight?

    In this week’s Win Via Trust leadership podcast episode, Michael Rabinowitz sits down with Pamela “Pam” Demain, CEO of Prokaryotics, for a sharp, grounded conversation on how trust becomes a true leadership advantage in biotech and beyond.

    Pam’s definition of trust is both simple and powerful: honesty, respect, openness, active listening, and consistent follow‑through. She explains how those behaviors motivate teams, accelerate problem‑solving, and shape culture.

    We also explore:

    • Empowering women leaders and the Biotech CEO Sisterhood,
    • The role and importance of alliance management,
    • A research collaboration that stalled and how trust reset the path forward,
    • How apology, used well, strengthens negotiations without losing leverage,
    • The crucial role of mentors,
    • and much more.

    A concise, insightful episode from a leader who has operated at every level of the industry.

    00:00 Welcome and Introductions

    01:13 Defining Trust in Leadership

    02:58 Women Leaders and Trust

    04:35 Deal Breakdown to Breakthrough

    08:59 Relationship Building Playbook

    11:57 Professional Boards and Networking

    13:50 A Tough Negotiator Who Apologizes

    16:22 Mentorship and Dad’s Lessons

    18:46 Trust as Competitive Advantage

    20:49 Closing

    Produced by Intelluvia Media.

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    21 min
  • Win Via Trust: Building Trust One Rep at a Time
    Apr 14 2026

    How does a franchise win trust in a crowded fitness market?

    In this Win Via Trust leadership podcast episode, I talk with Eric Rothstein, former pharma marketer turned Spenga Springhouse franchise owner, about the one thing that keeps members coming back: trust built through consistent delivery.

    Eric breaks down how his franchise earns that trust withpersonalized coaching, clear outcomes, and zero surprises, driving attrition far below typical gyms. He shares the retention moves that matter—transparency, helping members define their “why,” and using change‑managementprinciples to turn good intentions into lasting habits.

    We also get into how he measures trust through NPS,attendance patterns, real conversations, and social proof, and how he adapts communication across a diverse team while keeping feedback flowing during constant change.

    Watch for a sharp look at how a franchise owner turns trust into a competitive edge.

    00:00 Welcome and Introductions

    01:19 Defining Trust in Leadership

    05:46 Winning Customer Trust

    08:05 Customer Retention

    11:25 Measuring Trust and Feedback

    13:18 Social Media Credibility

    15:40 Leading a Diverse Team

    18:36 Creating a Feedback Culture

    21:42 Closing and Subscribe

    Produced by Intelluvia Media.

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    22 min
  • Win Via Trust: Titan of Social Services
    Mar 31 2026

    If you want to understand trust, talk to the people whorebuild it every day.

    That’s why this week’s Win Via Trust leadership podcast features Kara Teeple, CEO of Lawrence Hall since 2015, one of Chicago’s most respected nonprofits serving young people and families who have experienced trauma, instability, and broken trust.

    In this full‑length conversation, we explore:

    • How leaders rebuild trust in environments where it’s been fractured
    • What it takes to create stability for people who’ve rarely experienced it
    • How nonprofit teams show up with consistency, clarity, and care
    • Why mission‑driven leadership often reveals the purest form of trust.

    It’s one of the most grounded and human discussions we’vehad on the show.

    00:00 Welcome

    02:01 Why Social Services

    03:34 What Trust Means at Nonprofits

    06:38 Earning Donor Confidence

    11:01 Listening as a Leadership Skill

    13:47 Trauma Informed Misconceptions

    15:14 Women and Trust in Leadership

    16:15 National Child Abuse Prevention Month efforts

    18:02 Self Reflection and Closing

    Produced by Intelluvia Media.

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    20 min
  • Win Via Trust: Much More Than Garbage
    Mar 17 2026

    What does it take to earn trust in an industry most peoplenever think about, but rely on every single day?

    In this episode of the Win Via Trust Leadership Podcast, Michael Rabinowitz talks with James “Jim” Dancy, a longtime Waste Management executive who led operations across 26 states and 14 countries.

    Jim defines trust through integrity, character, and keeping your word, and recounts several workplace stories that offer valuable insights such as restoring public trust for the company in Oregon through transparency and direct communication. Jim also discusses building credibility internationally, navigating required partnerships, and a leadership approach grounded in listening, clarity, and steady communication.

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    17 min
  • Win Via Trust: Customer Insights and More
    Mar 3 2026

    What happens to trust when everything is on the line?


    In this Win Via Trust leadership podcast episode, Mindy Heintskill explores what leadership looks like when the stakes are high—from guiding a telehealth company through the uncertainty of the COVID‑19 pandemic to helping shape a Walgreens loyalty program that reached more than 90 million consumers.


    Episode Detail

    00:00 Welcome and Guest Intro

    01:24 Mindy’s Career Journey

    04:05 Defining Trust in Telehealth

    07:29 Responding to COVID-19 Pandemic

    10:32 Trust by Design in Loyalty Program

    13:00 How to Apologize Well

    14:04 When Trust Meets Tradeoffs

    17:38 Big Company vs Startup Trust

    19:44 Mentor Advice

    21:57 How to Change Your Mind

    23:36 Closing


    Produced by Intelluvia Media

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    24 min
  • Win Via Trust: Military and Much More
    Feb 17 2026

    Are there lessons about trust that we can learn from the military?

    In this Win Via Trust leadership podcast, Michael Rabinowitz interviews Keith Dozier, a business executive and former lieutenant in the navy, about how trust shapes leadership across military and business contexts.

    Keith shares his life journey in which he was raised by his mother, joined the military and rose to senior leadership roles at Cigna, Cencora, Cardinal Health, General Mills and more. Using his deep and broad marketing expertise, he connects trust to customer journey design, brand equity, and offers insights as to how to measure and evaluate trust at the company level. Keith also discusses the value of mentoring and handling untrustworthy behavior.

    If you wish to learn from the real-world experiences of others, please tune in and begin to apply these lessons immediately.


    Podcast Episode Detail:

    00:00 Welcome to Win Via Trust

    01:32 Keith’s Time in the Navy

    03:29 From Military Service to Business

    05:46 Launching a Business Career at General Mills

    07:12 Mentors Who Shaped His Leadership Style

    08:12 Trust Defined

    11:16 Trust Within Customer Journeys

    13:19 How to Measure Brand Trust

    15:52 Building Trust on Teams and Handling Untrustworthy Behavior

    20:38 AI and Where It Really Adds Value

    23:33 Trust as the Foundation of Every Relationship

    24:35 Closing Thoughts

    Produced by Intelluvia Media.

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    25 min
  • Win Via Trust: Is AI Trustworthy?
    Feb 5 2026

    Should you trust AI?

    In this episode of Win Via Trust, host Michael Rabinowitz sits down with Gemini, an AI powered by Google, for a deep and practical conversation about what trust really means in the age of intelligent systems.

    Together, they unpack the core elements of AI trustworthiness—predictability, transparency, safety, and human oversight—and explore how leaders can use AI effectively while steering clear of its hiddenpitfalls and emerging risks.

    The discussion covers everything from hallucination ratesand algorithmic bias to environmental costs, high‑risk use cases, and the psychology behind emotional trust in machines.

    If you’re a leader, builder, or decision‑maker navigating AI adoption, this episode offers a grounded, strategic framework for integrating AI into your work while maintaining clarity, judgment, and ethical responsibility.

    Episode Details:

    00:00 Introduction to the Win Via Trust Podcast

    00:07 Meet Gemini: The AI on Google Search

    01:40 Understanding Trust in AI

    02:45 AI Trustworthiness and Safety Measures

    03:27 Hallucination Rates in AI Models

    05:47 High‑Risk Areas for AI Use

    07:27 Systemic and Operational AI Limitations

    09:04 AI Apologies and Trust Rebuilding

    10:53 Does AI Trust Humans

    12:26 Evaluating AI Trustworthiness for Business

    14:19 Top AI Vendors in 2025

    16:22 Emotional Trust and Automation Bias

    17:58 Strategies to Overcome Automation Bias

    21:18 Promoting Critical Thinking with AI

    22:56 Final Thoughts on AI and Trust

    Subscribe for more conversations on leadership, trust, andthe future of business.

    Produced by Intelluvia Media.

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    24 min