Why Your Veterinary Training Program Is Broken and How to Fix It
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If your training program is a checklist someone signs off on and a few weeks of shadowing, it is not really a training program. Alyssa Mages, CVT, Fellow of Vet Tech Educators, and founder of Empowering Veterinary Teams, joins Mary to break down what structured veterinary team training actually looks like and why getting it right is one of the highest return investments a practice can make.
From the difference between onboarding and growth and development, to why your best technician is not automatically your best trainer, to simulation models that build muscle memory before a new grad ever touches a real patient, this conversation covers ground that most practices never get to. And yes, they talk about the revenue data. The numbers are hard to ignore.