Are your clients leaving happy… but not rebooking?

Do you struggle with client retention — even when you know your haircutting skills are solid?

Do you ever feel unsure how to communicate when a client asks for something that won’t work for their hair?

This episode is for the hairstylist who wants more rebooks, stronger client loyalty, and more confidence behind the chair.

Because most of the time, when clients don’t come back, it’s not about your technical skill.

It’s about the consultation.

In this episode, I break down the consultation mistakes hairstylists make that quietly cost them rebooks — and how to fix them.

You’ll learn:

• Why clients don’t rebook (even when they say they love their hair)
• How to build trust during a hair consultation
• What questions to ask to create clarity and confidence
• How to handle inspiration photos professionally
• How strong client communication increases referrals

If you’ve ever:

• Felt like clients don’t fully trust you
• Worried about complaints or second-guessing
• Struggled to confidently guide a client in a new direction
• Wondered how to grow your clientele consistently

This episode will help you understand how a clear, structured consultation changes everything.

When your client feels heard, understood, and guided — she relaxes.

When you feel clear about the plan — you work with confidence.

And when both of you feel secure?

Rebooking becomes natural.

If you want to improve client retention, grow your hairstyling business, and build a loyal clientele behind the chair, this episode will give you practical consultation strategies you can start using immediately.

Way to work with Sherri:

Fill Your Chair Strategy Call (1:1 Coaching – 1 Hour) Feeling stuck, starting out, or rebuilding your clientele? This personalized strategy call is designed to help you gain clarity, direction, and a clear next step to start filling your chair with the right clients. 👉 https://www.onpointhairbysherri.com/call

Cutting with Confidence – My Signature Haircutting Course Learn the fundamentals, artistic disciplines, and consultation skills you need to cut hair with confidence and build a fully booked chair. 👉 https://www.onpointhairbysherri.com/cutting-with-confidence

Get My Weekly On Point Pro Tips A weekly dose of inspiration, mindset shifts, business tips, and behind-the-chair wisdom. 👉 Free Pro Tips

Visit My Website Explore all my free resources, courses, tutorials, and mentorship options. 👉 https://www.onpointhairbysherri.com

Email Me Directly Have a question or need guidance? 👉 sherri@onpointhairbysherri.com

Join a supportive community of hairstylists that are looking for guidance and support while building a successful business working behind the chair at the free Facebook Group: Client Building Support for Hairstylists Want support while building your clientele? I’ve created a private Facebook group for hairstylists who want clarity, confidence, and real strategies behind the chair. 👉 Request to join here (please answer the 3 questions): Client Building Support for Hairstylists