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Vitalic Health: Transforming Senior Care with AI Technology

How Vitalic Health Uses AI and Clinicians to Identify and Treat Undiagnosed Depression in Seniors

Season eight of Villages Vitality Life: Senior Life Unscripted introduces a new format featuring leaders and resources relevant to seniors in and around The Villages, Florida. Host Mike Roth interviews Vitalic Health co-founders Ben Gardner and Michelle Hoy about an AI-enabled program that screens Medicare Advantage members for depression and connects those who screen positive to immediate virtual care. Michelle explains that AI voice agents, texting/email, and timing optimization support outreach while preserving patient choice to speak with a human clinician. They discuss CMS requirements for annual depression screening in Medicare Advantage, the impact of undiagnosed depression alongside chronic conditions, barriers and stigma that lead to false negatives, and Vitalic’s “warm handoff” to coaching, therapy, and medication support via telehealth. They also cover suicide-risk screening (PHQ-9), crisis guidance including 988, and how ACOs in traditional Medicare may partner similarly. Contact details for Vitalic Health are provided.

00:00 Season Eight Kickoff
00:37 Meet Vitalic Founders
01:35 How AI Screening Works
03:01 Medicare Screening Mandate
05:00 Beyond Screening to Care
06:10 Why Seniors Avoid Help
07:19 Traditional Medicare and ACOs
10:32 Telehealth Warm Handoff
11:52 Alzheimers Tip Break
12:55 Caller ID and Voicemail
13:43 AI Voice Script and Learning
15:38 Honest Answers and Stigma
16:36 Real Patient Turnaround Story
18:35 What Families Can Do
19:22 Suicide Risk and Intervention
21:53 How to Reach Vitalic
23:59 Final Thoughts and Signoff

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Open Forum in The Villages, Florida is Produced & Directed by Mike Roth
A new episode will be released most Fridays at 9 AM
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