(VIDEO) Scaling SMBs with AI and Process Power
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Guest Introduction: I’m thrilled to introduce Ghazenfer Mansoor, the dynamic CEO of Technology Rivers! A true entrepreneur with a knack for tech, Ghazenfer’s built a powerhouse firm that helps SMBs scale through AI, machine learning, and process automation, with a big focus on healthcare. From his days as a Java consultant to leading 50+ team members, he’s all about solving real problems and driving growth. Get ready for some game-changing insights!
Key Takeaways:
- Process is everything: Ghazenfer learned the hard way that a structured sales process is critical for consistent growth—ad hoc just won’t cut it!
- AI isn’t plug-and-play: Companies need solid data and workflows to make AI work; otherwise, you’re just scaling chaos.
- Hire a coach early: Ghazenfer’s biggest leadership lesson? A coach can guide you to success faster than going it alone.
- Leverage AI for sales: From cleaning 26,000 contacts in 30 minutes to generating proposals with Claude, AI can transform your sales game.
- Fixing broken projects: Technology Rivers excels at turning around failed software projects, especially HIPAA-compliant ones.
- Focus on referrals: Quality delivery drives referrals, a key indicator of sales success for Ghazenfer’s team.
Chapter Markers: 0:00 Intro 0:37 Guest Introduction 1:29 Journey from CTO to CEO 5:02 Building a Sales Organization 12:17 Leveraging AI Internally 20:15 Common AI Implementation Mistakes 27:25 AI in Sales Teams 30:41 Leadership Lessons 33:18 Company Spotlight: Technology Rivers 41:35 Closing
Keywords: Dino Skerlos, Ghazenfer Mansoor, It Comes Down To This, Technology Rivers, AI for business, machine learning, process automation, SaaS, healthcare tech, HIPAA compliance, sales strategy, go-to-market strategy, leadership lessons, software development, scaling SMBs
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