Host Dr. Darin Detwiler and returning guest Pedro Ferro discuss trust, technology, and leadership in the food industry. They discuss the importance of innovation, using technology to drive business growth, the need for personalization in the modern era, and the challenges and changes in the food industry landscape, including labor practices and ESG considerations.

• (00:17) - Introduction and Guest Presentation
• (01:42) - Leadership and Technology in Business
• (03:39) - Balancing Innovation and Business Needs
• (06:34) - The Role of Data and Insights in Modern Business
• (13:32) - The Impact of ESG and Labor Issues on the Food Industry
• (16:35) - Conclusion and Future Discussions

Your host Dr. Darin Detwiler interviews Chris Allison, a My Trusted Source advisory board member, about the role of consultants in helping organizations integrate ESG (Environmental, Social, and Governance) practices into their operations. Topics include: choosing the best standards and frameworks, collecting and managing data, using consultants for validation, and how technology companies can align their supply chain management with ESG goals. Transparency, accountability, and continuous improvement are key aspects to building trust in the food industry, or any other.

• (00:17) - Introduction and Guest Welcome
• (00:39) - Role of Consultants in ESG Integration
• (02:29) - Types of Consultants and Their Impact
• (06:57) - The Importance of External Validation
• (08:47) - Challenges in Technology Supply Chains
• (12:22) - The Future of ESG and Continuous Improvement
• (14:05) - Conclusion and Farewell

Jeremy Zenlea is back this week to talk about the role of technology in managing today’s complex global supply chain.

Consumer-facing technologies like restaurant ordering kiosks can give consumers choice and control and deliver up-to-date nutritional information.

Even more important is what technology can do behind the scenes: remote temperature monitoring and other automated systems that can be deployed to quietly keep consumers safe. AI chatbots food industry employees can use to report symptoms that provide real-time guidance to prevent the further spread of disease. These are but a few use cases for advanced technology in food safety, and things are only getting started.

The supply chain will only get more complicated in the future, but according to Zenlea, technology is here to help.

• (00:18) - Introduction and Guest Background
• (01:45) - Use of Technology in Food Safety and Customer Experience
• (04:21) - Leveraging AI for Employee Health Monitoring
• (07:19) - Conclusion and Invitation for Future Discussion

What do food and cars have in common? Both are products produced and sold by large industries, but the similarity ends there, doesn't it? This week's returning 'Trust Bites' guest begs to differ.

Automotive industry expert and My Trusted Source advisory board member Pedro Ferro explores how the principles of automotive supply chain efficiencies can benefit the food industry.

With host Dr. Darin Detwiler, he discusses the role of tracing technology in ensuring supply chain transparency, the importance of quality and safety processes, and how these processes could be adapted for the food industry.

The conversation also touches on how technology can be used to predict problems before they reach the consumer.

• (00:18) - Introduction and Guest Background
• (00:39) - Comparing the Food and Automobile Industries
• (02:26) - Key Supply Chain Technologies in the Automobile Industry
• (04:31) - Challenges in the Food Industry
• (07:01) - The Importance of Transparency and Traceability
• (09:12) - The Role of Technology in the Food Supply Chain
• (12:56) - Predictive Analysis and Risk Mitigation
• (14:10) - Conclusion and Future Discussions

Technology consultant Chris Allison returns to 'Trust Bites' to discuss the role of technology in ESG (Environment, Social, and Governance).

Chris talks about the evolution of ESG, from its roots in the financial services industry to its current form as a tool for mitigating social and environmental issues like food safety and climate change.

Chris emphasizes how sensor technologies, artificial intelligence and data management can streamline the ESG reporting process, as well as the importance of human oversight in acting on these insights.

• (00:17) - Introduction
• (01:16) - Understanding ESG and its Importance
• (03:04) - ESG Reporting and Regulations
• (07:26) - Role of Technology in ESG
• (16:22) - Vulnerability and Responsibility in ESG
• (18:23) - Examples of ESG Metrics and Performance Indicators
• (19:30) - Farewell

Food safety: a daunting enough challenge for any restaurant or mom-and-pop, but how does the complexity of managing food safety scale to very large organizations? This week's returning guest, Jeremy Zenlea, is here to talk about just that.

Zenlea is Director and Head of Health and Safety for EG America, a parent company to several popular gas station and convenience store brands, and he speaks to the complexities inherent to an industry that offers a wide range of products to a diverse, regionally diffuse population. He discusses bottom-up demand for food safety culture, the importance of building relationships with suppliers and how his industry navigates regional preferences while maintaining consistency. He emphasizes that a strong food safety culture is key to maintaining customer trust.

• (00:18) - Introduction and Guest Background
• (02:38) - The Complexity of Convenience Store Offerings
• (07:11) - Challenges of Building a Food Safety Culture
• (10:59) - Trust Building in the Supply Chain
• (17:20) - Regional Differences in Convenience Stores
• (20:45) - The Importance of a Diverse Food Safety Culture

Dr. Hal King is back this week to discuss the crucial role of technology in ensuring food safety. Technology has many roles to play in food safety, from validating food certifications to helping businesses establish effective food safety cultures by taking out the guesswork. Dr. King emphasizes the value of artificial intelligence and machine learning for collecting raw data and converting it into actionable information. Dr.King and host Dr. Darin Detwiler also discuss the dangers of over-reliance on technology and the importance of human oversight and intervention. Despite some pitfalls, technology is a powerful tool for establishing and maintaining trust and preventing foodborne illness. Listen and find out how.

• (00:18) - Introduction and Guest Background
• (01:42) - Role of Technology in Food Safety
• (05:02) - Temperature Monitoring
• (12:49) - Traceability
• (17:15) - Potential of Artificial Intelligence and Machine Learning
• (22:52) - Risks and Challenges of Over-reliance on Technology
• (26:04) - Closing Remarks

This podcast is presented by My Trusted Source.
Produced by Joe Diaco Podcasting Support.

Host Dr. Darin Detwiler talks to automotive industry veteran and My Trusted Source advisory board member Pedro Ferro. They discuss the concept of trust, which Ferro describes as "something earned and acquired through multiple reliable experiences with something or someone." The role of trust in the food industry is compared and contrasted with its role in the auto industry.

This podcast is presented by My Trusted Source.
Produced by Joe Diaco Podcasting Support.