Épisodes

  • Business Development for Broker/Owners
    May 27 2026

    On this episode, Ben Smith of BrightReach Sales and Tim Wehner of LendingOne join Andrew Smallwood to talk about what broker/owners need to know about building a business development function and winning business.

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    53 min
  • Where Property Managers are Feeling the Squeeze
    May 20 2026

    Will Parrish, co-founder and Chief Customer Officer at Lula, joins Andrew to talk about where property managers are starting to feel financially squeezed. Whether it's labor costs, pricing of repairs, or flatlining rents, PMs are looking for ways to optimize their processes.

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    45 min
  • Navigating the 2026 Legislative Landscape
    May 13 2026

    Robert Dell'Osso, CEO and Broker/Owner at MasterKey Property Management in Cary, North Carolina and Vice Chair for the NARPM Capitol Summit, joins Andrew to talk all things legislation. From lead-based paint to fee disclosures and affordable housing, Robert covers a lot of ground and provides actionable tips to protect your business.

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    42 min
  • Driving Resident Experience with Group Rate Internet
    May 6 2026

    In the season 6 premiere of The Triple Win Property Management Podcast, Andrew is joined by Daniel Madison of Rhome to discuss his success in improving the resident experience with Group Rate Internet. By offering gig-speed internet as a lease-enrolled service, Rhome is driving easier move-ins and a 97% enrollment rate.

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    32 min
  • Collaboration as a Competitive Advantage in Property Management
    Sep 24 2025

    In this episode of the Triple Win Podcast, Peter Lohmann joins to talk Zillow, AI, reducing churn, and why having a community can elevate your property management business.

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    48 min
  • Thinking Like a Chief Experience Officer
    Sep 10 2025

    In this episode, Andrew Smallwood is joined by Reece Register, CXO and Fo-Founder at CXO Worx. Reece and Andrew talk through what it means to think like a Chief Experience Officer, leading with the resident experience and building processes that support that, rather than focusing on processes first. With great insights from his time as a property manager himself, and working with property management clients, Reece brings a unique perspective.

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    42 min
  • SEO Isn't Dead, with ClearLead Digital
    Aug 27 2025

    In this episode, Alex Zweydoff and Lacy Hendricks, co-founders of ClearLead Digital and seasoned PM experts, talk property management SEO in the modern industry. From tips on optimizing websites to working with marketing agencies, they cover all you need to know about the fast-changing SEO landscape.

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    48 min
  • 5-Star Properties Attract 5-Star Residents
    Aug 13 2025

    In this episode, Kandise Varvil, Co-Founder of PM PathBuilders, talks about building a process than can make any property feel like a 5-star property, and why that's essential to attracting high quality residents. From expectation setting to communications, getting your company, your owners, and your residents on the same page pays dividends.

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    37 min