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The Scoop With Erica Krupin

The Scoop With Erica Krupin

De : Erica Krupin
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 This Podcast is a way for Erica to share her thoughts and experiences as she grows personally and professionally. The listeners get an inside scoop on what goes down in the pooper scooper industry. Direction Economie Management et direction
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  • Ep 200. Authentic Social Media and Growing Your Local Business

    Ep 200. Authentic Social Media and Growing Your Local Business
    Apr 27 2026
    Erica celebrates the 200th episode of her show by discussing the nuances of social media marketing for small businesses. Drawing from her experience as an entrepreneur in the pet waste removal industry, she urges owners to prioritize authentic human connection over the convenience of AI-generated images. The episode covers practical strategies for content creation, including the specific uses for reels, carousels, and stories to build a brand's presence. Krupin also details her professional partnership with service management software like Jobber and Open Phone to explain how delegation can help a business scale. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: https://bit.ly/45o3Esn Apple Podcasts: https://bit.ly/3tnEi0g YouTube: https://bit.ly/48Ggdlx We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber: Check out Jobber: Try Jobber free and then save 20% on your first 6 months. Pooper Scoop Millionaire: https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a Scoop Con 2026 (October 2-3 in Dallas, TX) QUO: https://get.quo.com/kroopin - The shared business phone and inbox that gives your team one place for every call, text, and customer. Tailor Brands: LLC Services Tailor Brands: Logo, Branding, & Marketing Services ⭐Review Harvest: https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store: https://amzn.to/46OBtDN 🛠️ She Built That: https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin. 🖼️Instagram: Follow The Scoop Podcast at https://www.instagram.com/the.scoop.podcast/. 🖼️Instagram: Follow Kroopin's Poopin Scoopin at https://www.instagram.com/kroopins_poopin_scoopin/ 🕞TikTok: Connect with Erica on TikTok at https://www.tiktok.com/@kroopinspoopinscoopin. Thank you for being part of my exciting journey! SCOOP CON 2026 Scoop Con is the conference of for pooper scooper business owners who want to grow Last year 100+ operators came together to share what's working, make real connections, and level up their businesses. This year we're doing it even bigger Dallas TX October 2nd-3rd 2 days of proven strategies from some of the most successful operators in the industry, plus networking with people building and scaling just like you Go VIP for deeper access, stronger conversations, and the full Scoop Con experience Tickets are live at scoopcon.com Are you coming to the biggest pooper scooper event of the year?
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    57 min
  • Ep 199. Leaving 40% on the Table? The Real Cost of Your Missed Business Calls

    Ep 199. Leaving 40% on the Table? The Real Cost of Your Missed Business Calls
    Apr 20 2026
    Growth gets a lot harder when every customer call, text, and follow-up depends on one person. Erica Krupin and Daryna Kulya from QUO break down what it takes to build a more professional communication system so your business can scale without sacrificing responsiveness or client experience. Their conversation explores how small business owners can move away from relying on a personal cell phone and start creating systems their team can actually manage. From call recording and collaboration tools to AI-powered customer service and automated texts, the focus stays on one thing: making sure no lead slips through the cracks. Covered in this episode: Transition away from using a personal cell phone for business to allow your team to manage customer communications effectively.Use call recordings and transcripts as training tools to establish a high standard for customer service and sales. Leverage AI agents and automated text responses to ensure every lead is captured even when you are busy or closed. Invest in business systems and SOPs before you reach a breaking point to ensure a smoother scaling process. Prioritize rapid response times and personalized service to build customer loyalty and maintain premium pricing. This is a practical look at how better systems can reduce chaos, strengthen your team, and create a smoother client journey as your business grows. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: https://bit.ly/45o3Esn Apple Podcasts: https://bit.ly/3tnEi0g YouTube: https://bit.ly/48Ggdlx We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber: Check out Jobber: Try Jobber free and then save 20% on your first 6 months. Pooper Scoop Millionaire: https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a Scoop Con 2026 (October 2-3 in Dallas, TX) QUO: https://get.quo.com/kroopin - The shared business phone and inbox that gives your team one place for every call, text, and customer. Tailor Brands: LLC Services Tailor Brands: Logo, Branding, & Marketing Services ⭐Review Harvest: https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store: https://amzn.to/46OBtDN 🛠️ She Built That: https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin. 🖼️Instagram: Follow The Scoop Podcast at https://www.instagram.com/the.scoop.podcast/. 🖼️Instagram: Follow Kroopin's Poopin Scoopin at https://www.instagram.com/kroopins_poopin_scoopin/ 🕞TikTok: Connect with Erica on TikTok at https://www.tiktok.com/@kroopinspoopinscoopin. Thank you for being part of my exciting journey! SCOOP CON 2026 Scoop Con is the conference of for pooper scooper business owners who want to grow Last year 100+ operators came together to share what's working, make real connections, and level up their businesses. This year we're doing it even bigger Dallas TX October 2nd-3rd 2 days of proven strategies from some of the most successful operators in the industry, plus networking with people building and scaling just like you Go VIP for deeper access, stronger conversations, and the full Scoop Con experience Tickets are live at scoopcon.com Are you coming to the biggest pooper scooper event of the year?
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    1 h et 17 min
  • Ep 198. Pooper Scooper Business Strategies and Q&A

    Ep 198. Pooper Scooper Business Strategies and Q&A
    Apr 13 2026
    Erica offers professional guidance for entrepreneurs in the pet waste removal industry. She highlights the value of networking and education, specifically promoting the upcoming ScoopCon 2026 conference in Dallas. Throughout a detailed Q&A session, Krupin addresses practical business concerns such as selecting software, converting one-time leads into recurring clients, and managing customer feedback. She advocates for a human-centered approach to service, suggesting that personal communication can be a competitive advantage over automation. Comments and Questions are welcome. Send to: thescooppodcast22@gmail.com 🔊 Listen on Spotify: https://bit.ly/45o3Esn Apple Podcasts: https://bit.ly/3tnEi0g YouTube: https://bit.ly/48Ggdlx We appreciate your support for the podcast, and if you're interested in financially backing us, please consider using our affiliate links for the tools and systems we use in our business. By signing up through these links, we earn a commission. Jobber is our main sponsor. Your support of Jobber helps keep this show going. Running a small business can feel like juggling a dozen balls at once, leaving entrepreneurs like myself, Erica Krupin of Kroopin's Poopin Scoopin, overwhelmed and stressed. However, with Jobber CRM, those chaotic days become a thing of the past. Jobber streamlines scheduling, routing, task management, invoicing, payment collection, and customer communications all in one place, providing a seamless solution for small business owners. Imagine the relief of effortlessly managing appointments and routes, staying on top of tasks, and sending out invoices with just a few clicks. Not to mention the joy of receiving timely payments and maintaining open lines of communication with valued customers. With Jobber, the weight of running a business is lifted, allowing entrepreneurs to focus on what truly matters: providing top-notch service and growing their business with confidence. ✅ Jobber: Check out Jobber: Try Jobber free and then save 20% on your first 6 months. Pooper Scoop Millionaire: https://www.skool.com/poop-scoop-millionaire/about?ref=87d9adba458a4889bfeb05bde0003f4a Scoop Con 2026 (October 2-3 in Dallas, TX) Tailor Brands: LLC Services Tailor Brands: Logo, Branding, & Marketing Services ⭐Review Harvest: https://onboarding.reviewharvest.com/?ref=Kroopin 🛒 Amazon Store: https://amzn.to/46OBtDN 🛠️ She Built That: https://www.skool.com/she-built-that/about?ref=87d9adba458a4889bfeb05bde0003f4a 📚 Cycle CPA: https://cyclecpa.com/ To stay up to date with Erica and her latest updates, check out her other social media channels: 📺YouTube: Subscribe to Kroopin's Poopin' Scoopin' at https://www.youtube.com/c/Kroopin%E2%80%99sPoopinScoopin. 🖼️Instagram: Follow The Scoop Podcast at https://www.instagram.com/the.scoop.podcast/. 🖼️Instagram: Follow Kroopin's Poopin Scoopin at https://www.instagram.com/kroopins_poopin_scoopin/ 🕞TikTok: Connect with Erica on TikTok at https://www.tiktok.com/@kroopinspoopinscoopin. Thank you for being part of my exciting journey! SCOOP CON 2026 Scoop Con is the conference of for pooper scooper business owners who want to grow Last year 100+ operators came together to share what's working, make real connections, and level up their businesses. This year we're doing it even bigger Dallas TX October 2nd-3rd 2 days of proven strategies from some of the most successful operators in the industry, plus networking with people building and scaling just like you Go VIP for deeper access, stronger conversations, and the full Scoop Con experience Tickets are live at scoopcon.com Are you coming to the biggest pooper scooper event of the year?
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    30 min
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