In this episode, Carlos Gonzalez de Villaumbrosia interviews Inbal Shani, Chief Product Officer at Twilio, the $18B customer engagement powerhouse trusted by over 320,000 businesses worldwide.
Inbal is a trailblazer in AI-first product development. Before joining Twilio, she led the launch of GitHub Copilot—one of the most transformative AI tools for developers, reshaping how engineers write code. Now at Twilio, she’s steering a product portfolio that infuses AI into the heart of customer communications, helping companies unlock smarter, more personalized digital experiences at scale.
In this conversation, Inbal shares why successful AI adoption goes far beyond adding models to features—it requires a rethinking of product strategy itself. She also dives into how Twilio measures real business impact from AI, why PMs need technical fluency more than ever, and what it takes to lead a product org into the AI-native future.

What you’ll learn:
- How GitHub Copilot shaped Inbal’s approach to building AI-native products.
- Why AI adoption alone is not a product strategy—and what to focus on instead.
- The metrics Twilio uses to evaluate AI’s business impact.
- The evolving technical skill set required for PMs in the age of AI.

Key Takeaways👇:
- Beyond the Hype: Inbal’s perspective on what truly makes AI transformative for end users.
- AI as Strategy, Not Feature: How to align AI capabilities with customer outcomes.
- PMs in the AI Era: The must-have technical skills that will define tomorrow’s product leaders.

This episode is brought to you by Persona, the adaptable identity platform that helps businesses fight fraud, meet compliance requirements, and build trust. These days, it's easier than ever for fraudsters to steal voices, faces, and identities. That's where Persona comes in; helping leading companies to securely verify individuals and businesses worldwide, providing flexible building blocks to create tailored verification flows that maximize conversion while minimizing risks.
Whether you work at a startup or large enterprise, you can get started for free here: https://withpersona.com/productschool

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Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Inbal Shani

In this episode, Carlos Gonzalez de Villaumbrosia interviews Noam Lovinsky, Chief Product Officer at Grammarly, the AI-native productivity platform with over 40 million daily active users and $700 million in annual revenue.

Grammarly began as a trusted writing assistant, but it’s now redefining productivity at scale. With the recent acquisitions of Superhuman, the lightning-fast AI-powered email client ($825M), and Coda, the flexible doc-based workspace tool, Grammarly is evolving into a full-stack AI productivity platform. This expansion signals a bold product vision—one that positions Grammarly at the center of modern knowledge work.

Noam leads Grammarly’s product organization with a focus on combining human expertise with AI agents to unlock next-level collaboration. In this episode, he unpacks the strategy behind Grammarly’s product evolution, how they’re designing extensible systems for third-party developers, and why the future of work is not just AI-assisted—but AI-augmented. He also shares how his teams balance speed and scale, and what it takes to build high-performing product orgs around a radically expanding vision.

What you’ll learn:
- Why Grammarly is moving beyond writing to become a full AI-native productivity suite.
- The product rationale behind acquiring Superhuman and Coda—and what’s next.
- How Grammarly’s extensibility strategy is creating a powerful product moat.
- Noam’s approach to building teams that combine human judgment with AI agents.

Key Takeaways 👇
- AI-Native Productivity: How Grammarly is leveraging agents and integrations to expand beyond writing into email, docs, and more.
- Product Strategy in Action: Noam’s thinking behind major acquisitions and platform expansion.
- Scaling Great Teams: Why high-impact teams need both principled thinking and flexible systems to thrive in fast-moving environments.

This episode is brought to you by Persona, the adaptable identity platform that helps businesses fight fraud, meet compliance requirements, and build trust. These days, it's easier than ever for fraudsters to steal voices, faces, and identities. That's where Persona comes in; helping leading companies to securely verify individuals and businesses worldwide, providing flexible building blocks to create tailored verification flows that maximize conversion while minimizing risks.
Whether you work at a startup or large enterprise, you can get started for free here: https://withpersona.com/productschool

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Noam Lovinsky

Join us for an insightful episode of The Product Podcast with Jon Noronha, Co-founder of Gamma, an AI-first platform revolutionizing how people create presentations, documents, and websites.

Starting in 2020 during the height of shelter-in-place, Gamma has achieved remarkable growth, reaching over 50 million users with a lean team of just 30 people. Most impressively, they went from less than a year of runway to cash-flow positive in just 3 months after pivoting to AI, with 80% of their revenue coming from outside the U.S. - all without a sales team.

In this episode, Jon breaks down Gamma's unconventional approach to building AI products, challenging traditional notions of team structure and go-to-market strategy. He shares insights on why they prioritize UX designers over PMs, how they achieved rapid international growth without localization, and their strategic decision to focus on the application layer rather than building their own AI models.

What you'll learn:
- How Gamma evolved from a presentation tool into a full-blown AI content platform
- Why they bet on a design-first team structure with 7 UX designers and no traditional PMs
- The technology behind their AI implementation and multi-model approach
- How they achieved profitability in 3 months through pure product-led growth
- Their strategy for reaching 50M+ users with a team of just 30 people

Episode Chapters:
(00:00) Gamma's Evolution: From Presentations to AI Platform
(15:00) Unconventional Team Structure: Why Designers > PMs
(20:00) Product-Led Growth: Zero to 50M Users Without Sales
(25:00) AI Integration Strategy: Focusing on User Experience
(30:00) International Growth: 80% Revenue Outside US

Key Takeaways 👇:
Design-First Organization
Jon challenges traditional tech company structure by prioritizing designers over PMs, demonstrating how a design-led organization can drive rapid product innovation and growth.

Pure Product-Led Growth
Through extensive A/B testing and a focus on user experience, Gamma achieved profitability in just 3 months after their AI pivot, with a $20/month price point that resonated globally.

Strategic AI Implementation
Rather than building their own AI models, Gamma focused on the application layer, creating value through superior user experience and interface design while leveraging existing AI infrastructure.

This episode is filled with contrarian insights about building AI products, from team structure to go-to-market strategy, making it a must-listen for product leaders looking to challenge conventional wisdom in tech.

This episode is brought to you by Persona, the adaptable identity platform that helps businesses fight fraud, meet compliance requirements, and build trust. These days, it's easier than ever for fraudsters to steal voices, faces, and identities. That's where Persona comes in; helping leading companies to securely verify individuals and businesses worldwide, providing flexible building blocks to create tailored verification flows that maximize conversion while minimizing risks.
Whether you work at a startup or large enterprise, you can get started for free here: https://withpersona.com/productschool

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Jon Noronha