The Perfect Client Experience - E10
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What truly sets a gallery apart? It's not just the art—it's the experience. In this week's Gallery View Podcast, we explore The Perfect Client Experience and how galleries can craft a journey that captivates, delights, and builds lasting relationships.
Join Lotte Capewell as she shares her years of hands-on gallery experience and reveals the strategies that create loyal collectors and lifelong clients. From the first step into your gallery to the follow-up after a sale, every moment counts—and this episode breaks it all down.
What's Inside:
- The secrets to creating a warm, welcoming atmosphere that inspires trust and connection.
- How personalisation and storytelling can turn browsers into buyers.
- The vital role of post-purchase care and follow-ups in building loyalty.
Whether you're a gallery owner, manager, or consultant, this episode is packed with actionable insights to elevate your client interactions.
🎧 Tune in now and transform your gallery's approach to client engagement!
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