The People-First System That Keeps Clients Coming Back with Will Bamber
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On the Hunt for Success podcast, the host interviews Will Bamber of WNUI Safaris in New Zealand, discussing the property’s multi-generation history (including earlier AU Trading roots and WNUI Safaris emerging in the early 1980s) and the family-run culture led by Will’s father Paul. Will shares his multifaceted life: professional racing (including Lamborghini Super Trofeo and other North American series), time living and racing in Asia, and software development focused on ERP/CRM automation for the safari business.
They emphasize that people and relationships drive repeat bookings, and describe using technology and AI to streamline proposals, invoicing, accounting, and data insights while keeping a lean team. They also cover trade-show marketing, continuous lodge improvements (new cabin, upgrades, potential jacuzzi area), work-life balance for staff, and New Zealand possum control and possum wool.
00:53 Ranch Name History
02:07 Racing Career Path
02:56 Racing Meets Hunting
03:27 Work You Love
05:13 Guides and Giving Back
07:34 Why Clients Return
10:17 Culture and Systems
11:10 People First Growth
13:27 Red Carpet Service
14:49 Software for Outfitters
18:26 AI and Automation
21:49 Competition and Networking
24:12 Booth Hospitality Strategy
25:46 Trade Show Networking Mindset
26:55 Client Relationships Like Family
27:47 Races And Friend Trips
28:47 Guide Work Life Balance
30:44 Team Culture And Care
33:23 Lodge Upgrades And Amenities
34:30 Feedback Driven Improvements
35:48 Racing Confidence And Balance
38:40 Possums And Trade Show Curiosity
42:05 Overwhelmed At The Expo
Will Bamber is part of the family leadership team behind Wanganui Safaris, a premier New Zealand hunting lodge with a multi-generational legacy led by the Bamber family. Beyond the safari business, Will brings a unique blend of expertise in professional motorsports, business systems, and software automation, helping modernize operations through ERP, CRM, AI, and workflow automation while maintaining a strong people-first culture.
He is also an accomplished race car driver who has competed in Lamborghini Super Trofeo and other North American racing series.
Guest Resource:
Wanganui Safaris Website: https://www.wsafaris.com/
Will Bamber Website: https://www.willbamber.com/
Instagram: https://www.instagram.com/willbamber/
Facebook: https://www.facebook.com/willbambermotorsport/
LinkedIn: https://www.linkedin.com/in/willbamber/