This episode explores what it means to build a “for-community-benefit” organization for older adults, and what it takes to lead through the intersecting realities of aging, workforce shortages, and persistent ageism in New York City.
Greg is joined by Dr. Jeffrey Farber, President and CEO of The New Jewish Home, and his journey from geriatric medicine and academic training to executive leadership. Together, Greg and Dr. Farber trace the organization’s legacy of innovation, from its 19th-century origins to its modern-day role caring for thousands of older New Yorkers each year, while unpacking the deeper cultural forces that shape how society values (or devalues) aging and caregiving.
A major throughline is workforce: the urgent need for more caregivers and the systems required to recruit, train, and retain them. Dr. Farber breaks down how SkillSpring evolved from the original Geriatrics Career Development (GCD) program into a fast-growing workforce pipeline, supporting high school students and young adults alike with training, mentorship, wraparound supports, and clear career ladders into roles like CNA, LPN, and beyond. The episode also digs into what “real” workforce development looks like: removing barriers, building social capital, and creating a workplace culture people actually want to stay in.
The conversation closes with a reflection on leadership during COVID-19, and what it meant to steward an older adult care system in the heart of the crisis, what the organization learned, and what moments of resilience and purpose emerged even in the hardest days.
This episode is a deep dive into aging services leadership: the weight of responsibility, the power of intergenerational connection, and the urgency of building a workforce—and a culture—that honors older adults with the dignity they deserve.
Published by: New York City Employment and Training Coalition (NYCETC)
Produced by: Manhattan Neighborhood Network
Topics: aging services leadership and innovation; confronting ageism and redefining “nonprofit”; the caregiver workforce crisis and chronic underfunding; SkillSpring and career pathways from CNA to LPN and beyond; mentorship, wraparound supports, and retention; intergenerational connection as a workforce strategy; leading through COVID-19 in older adult care.