Insurance jargon makes most people run the other way—until they need it. In this episode of The MedList, Kevin and Donna sit down with Kristen Rivers, JD (SVP of Sales, Pareto Health) to break down employer-sponsored insurance in plain English. They explore why costs keep rising, what “ownership vs. policyholder” really means, how transparency changes everything, and practical ways employers and employees can work together to build better benefits—without sacrificing care.

What if technology could make healthcare feel more personal instead of more complicated? In this episode of The Med List, Kevin and Donna talk with Percipio Health CEO and co-founder Eric Rock about how artificial intelligence and smartphones can support patients and clinicians without replacing the human connection at the heart of care.

Eric shares how his work has evolved from improving efficiency in emergency departments to building tools that help people stay healthier at home—using technology that’s already in their hands. Together, they explore how AI can help patients feel more supported between visits, how care teams can stay connected to what really matters in a person’s daily life, and why trust must come before innovation.

From scanning vitals with a simple selfie to helping clinicians better understand medication use and mental well-being, this conversation shows how AI can be used thoughtfully—to listen, to guide, and to bring patients and providers closer together.

This episode isn’t about machines taking over healthcare.
It’s about using technology to make care more compassionate, more accessible, and more centered on the people who need it most.

Dr. Brad Anderson—AT&T Endowed Professor of Telemedicine at Oklahoma State University (OSU)—joins The Med List to show what virtual care looks like when it’s built for real-world rural medicine. We unpack how OSU places remote clinicians throughout rural communities to reduce costs and keep care close to home. You’ll also hear how school-based telehealth is improving attendance and speeding up treatment, why “shared visits” allow family members to join from anywhere, and how wearables + AI tools could reshape workflow without losing the human touch.