Épisodes

  • How to walk away from a sale
    Feb 20 2026

    Knowing how (and when) to walk away from a sales opportunity is a difficult, but important skill for a technical salesperson to learn. Great sales people lose fast and lose early! In this episode of the Luxury of Choice, host Steve Vaughan is joined by fellow trainers Jayne Green and Jonathan Slasinski to discuss when a salesperson should walk away, and how to do it professionally.


    Steve Vaughan, Jonathan Cooper, Pru Layton, Christian Walter, Pascal le Floche, Jayne Green and Jonathan Slasinski are Sales Trainers from george james ltd. You can email the show at: Podcast@georgejames-training.com

    The trainers on LinkedIn:

    Steve Vaughan https://www.linkedin.com/in/steve-vaughan-salestrainer/
    Jonathan Cooper https://www.linkedin.com/in/jonathan-cooper-18716b1/
    Pru Layton https://www.linkedin.com/in/pru-layton-b46a3528/
    Christian Walter https://www.linkedin.com/in/christian-walter-a1857b1/
    Jayne Green https://www.linkedin.com/in/jayne-green-salestrainer/
    Pascal Le Floch-Riche https://www.linkedin.com/in/pascal-le-floch-220ba46/

    Jonathan Slasinski https://www.linkedin.com/in/jonathan-slasinski-449a655/

    george james training website https://georgejames-training.com/


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    31 min
  • Getting your purchase order out of purchasing - revisited!
    Feb 15 2026

    All the training team of George James have been delivering training programmes flat out across North America and Europe, so here is a chance to listen back to a show from 2025. Ensuring you have a working relationship with your customers purchasing department is vital if you are able to receive a purchase order at the right price and the right time. In this episode Jayne Green and Jonathan Cooper join Steve Vaughan to discuss best practice in working with purchasers so sales people never have to say to their boss "It's stuck in purchasing"!


    Steve Vaughan, Jonathan Cooper, Pru Layton, Christian Walter, Pascal le Floche, Jayne Green and Jonathan Slasinski are Sales Trainers from george james ltd. You can email the show at: Podcast@georgejames-training.com

    The trainers on LinkedIn:

    Steve Vaughan https://www.linkedin.com/in/steve-vaughan-salestrainer/
    Jonathan Cooper https://www.linkedin.com/in/jonathan-cooper-18716b1/
    Pru Layton https://www.linkedin.com/in/pru-layton-b46a3528/
    Christian Walter https://www.linkedin.com/in/christian-walter-a1857b1/
    Jayne Green https://www.linkedin.com/in/jayne-green-salestrainer/
    Pascal Le Floch-Riche https://www.linkedin.com/in/pascal-le-floch-220ba46/

    Jonathan Slasinski https://www.linkedin.com/in/jonathan-slasinski-449a655/

    george james training website https://georgejames-training.com/


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    36 min
  • Handling customer objections -revisited!
    Feb 1 2026

    The George James training team have been flat out since the start of 2026 and are at the time of uploading delivering sales and leadership training across the continents and time zones. So, here is the chance to listen back to a previous show from 2024 all about handling customer objections - and why, in fact customer objections aren't necessarily bad news. This episode has proved to be one of most popular shows, and features Jonathan Cooper, Pru Layton and Steve Vaughan.


    Steve Vaughan, Jonathan Cooper, Pru Layton, Christian Walter, Pascal le Floche, Jayne Green and Jonathan Slasinski are Sales Trainers from george james ltd. You can email the show at: Podcast@georgejames-training.com

    The trainers on LinkedIn:

    Steve Vaughan https://www.linkedin.com/in/steve-vaughan-salestrainer/
    Jonathan Cooper https://www.linkedin.com/in/jonathan-cooper-18716b1/
    Pru Layton https://www.linkedin.com/in/pru-layton-b46a3528/
    Christian Walter https://www.linkedin.com/in/christian-walter-a1857b1/
    Jayne Green https://www.linkedin.com/in/jayne-green-salestrainer/
    Pascal Le Floch-Riche https://www.linkedin.com/in/pascal-le-floch-220ba46/

    Jonathan Slasinski https://www.linkedin.com/in/jonathan-slasinski-449a655/

    george james training website https://georgejames-training.com/


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    40 min
  • How to get more face to face meetings
    Jan 18 2026

    For this first episode of the Luxury of Choice Podcast, host Steve Vaughan is joined by fellow trainers Jayne Green and Pascal le Floche. Since the pandemic, getting face to face meetings with prospects has become more difficult, with an increase in virtual, remote meetings instead. Whilst sales calls over Teams, Zoom, etc have their place, there is no substitute for visiting the customer. Meeting face to face allows us to build trust, get a fuller understanding of their challenges and needs, and to have a good look around their lab or factory. In this podcast the team discuss why face to face meetings are important, and how to get more.


    Steve Vaughan, Jonathan Cooper, Pru Layton, Christian Walter, Pascal le Floche, Jayne Green and Jonathan Slasinski are Sales Trainers from george james ltd. You can email the show at: Podcast@georgejames-training.com

    The trainers on LinkedIn:

    Steve Vaughan https://www.linkedin.com/in/steve-vaughan-salestrainer/
    Jonathan Cooper https://www.linkedin.com/in/jonathan-cooper-18716b1/
    Pru Layton https://www.linkedin.com/in/pru-layton-b46a3528/
    Christian Walter https://www.linkedin.com/in/christian-walter-a1857b1/
    Jayne Green https://www.linkedin.com/in/jayne-green-salestrainer/
    Pascal Le Floch-Riche https://www.linkedin.com/in/pascal-le-floch-220ba46/

    Jonathan Slasinski https://www.linkedin.com/in/jonathan-slasinski-449a655/

    george james training website https://georgejames-training.com/


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    29 min
  • Forecasting - Or Fortune Telling!
    Dec 18 2025

    For this last show of 2025, host Steve Vaughan is joined by the "two Jonathan's" - Cooper and Slasinski to delve into the critical topic of sales forecasting. The team discuss the definition of forecasting, its importance in sales management, and the best practices for achieving accurate predictions. Topics include the role of data, the challenges faced in forecasting, and the dynamics of teamwork in achieving sales goals. The episode concludes with practical tips for improving forecasting accuracy, emphasizing the need for clear communication and understanding within sales teams.


    Steve Vaughan, Jonathan Cooper, Pru Layton, Christian Walter, Pascal le Floche, Jayne Green and Jonathan Slasinski are Sales Trainers from george james ltd. You can email the show at: Podcast@georgejames-training.com

    The trainers on LinkedIn:

    Steve Vaughan https://www.linkedin.com/in/steve-vaughan-salestrainer/
    Jonathan Cooper https://www.linkedin.com/in/jonathan-cooper-18716b1/
    Pru Layton https://www.linkedin.com/in/pru-layton-b46a3528/
    Christian Walter https://www.linkedin.com/in/christian-walter-a1857b1/
    Jayne Green https://www.linkedin.com/in/jayne-green-salestrainer/
    Pascal Le Floch-Riche https://www.linkedin.com/in/pascal-le-floch-220ba46/

    Jonathan Slasinski https://www.linkedin.com/in/jonathan-slasinski-449a655/

    george james training website https://georgejames-training.com/


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    34 min
  • Navigating Stakeholders in Complex Sales
    Dec 5 2025

    In this episode of the Luxury of Choice podcast, host Steve Vaughan and his colleagues Jonathan Slasinski, Christian Walter and Pascal Le Floch discuss the importance of managing stakeholder groups in B2B sales, particularly in the life sciences sector. They explore the necessity of engaging with multiple stakeholders beyond just the end users, including decision-makers in various departments such as operations and IT. The team discuss the need for a balanced approach between top-down and bottom-up strategies in sales, as well as understanding the unique needs and concerns of each stakeholder involved in the purchasing process. Topics include the need for empathy, curiosity, and relationship-building, especially with purchasing departments, to enhance sales success. They also discuss the challenges posed by organizational politics and the significance of timing in the sales process, particularly in avoiding the rush at the end of financial periods.


    Steve Vaughan, Jonathan Cooper, Pru Layton, Christian Walter, Pascal le Floche, Jayne Green and Jonathan Slasinski are Sales Trainers from george james ltd. You can email the show at: Podcast@georgejames-training.com

    The trainers on LinkedIn:

    Steve Vaughan https://www.linkedin.com/in/steve-vaughan-salestrainer/
    Jonathan Cooper https://www.linkedin.com/in/jonathan-cooper-18716b1/
    Pru Layton https://www.linkedin.com/in/pru-layton-b46a3528/
    Christian Walter https://www.linkedin.com/in/christian-walter-a1857b1/
    Jayne Green https://www.linkedin.com/in/jayne-green-salestrainer/
    Pascal Le Floch-Riche https://www.linkedin.com/in/pascal-le-floch-220ba46/

    Jonathan Slasinski https://www.linkedin.com/in/jonathan-slasinski-449a655/

    george james training website https://georgejames-training.com/


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    37 min
  • What Laboratory Buyers REALLY want
    Nov 22 2025

    In this episode of The Luxury of Choice, host Steve Vaughan and guests Christian Walter and Jonathan Slasinski discuss the essential needs and expectations of customers in the laboratory equipment sector. They explore the importance of understanding customer workflows, the value of face-to-face interactions in building trust, and the role of emotional intelligence in sales. The conversation emphasizes the need for salespeople to prioritize customer needs over upselling and to foster long-term relationships based on reliability and support.


    Steve Vaughan, Jonathan Cooper, Pru Layton, Christian Walter, Pascal le Floche, Jayne Green and Jonathan Slasinski are Sales Trainers from george james ltd. You can email the show at: Podcast@georgejames-training.com

    The trainers on LinkedIn:

    Steve Vaughan https://www.linkedin.com/in/steve-vaughan-salestrainer/
    Jonathan Cooper https://www.linkedin.com/in/jonathan-cooper-18716b1/
    Pru Layton https://www.linkedin.com/in/pru-layton-b46a3528/
    Christian Walter https://www.linkedin.com/in/christian-walter-a1857b1/
    Jayne Green https://www.linkedin.com/in/jayne-green-salestrainer/
    Pascal Le Floch-Riche https://www.linkedin.com/in/pascal-le-floch-220ba46/

    Jonathan Slasinski https://www.linkedin.com/in/jonathan-slasinski-449a655/

    george james training website https://georgejames-training.com/


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    30 min
  • Getting More Appointments
    Nov 7 2025

    Getting appointments with key customers and prospects is vital in successful B2B sales. It's never been easy, and it is only getting more difficult! In this episode of the Luxury of Choice podcast, host and Senior Sales Trainer Steve Vaughan is joined by two fellow members of the George James training team to discuss approaches, best practice and strategies in getting more face to face meetings with decision makers.


    Steve Vaughan, Jonathan Cooper, Pru Layton, Christian Walter, Pascal le Floche, Jayne Green and Jonathan Slasinski are Sales Trainers from george james ltd. You can email the show at: Podcast@georgejames-training.com

    The trainers on LinkedIn:

    Steve Vaughan https://www.linkedin.com/in/steve-vaughan-salestrainer/
    Jonathan Cooper https://www.linkedin.com/in/jonathan-cooper-18716b1/
    Pru Layton https://www.linkedin.com/in/pru-layton-b46a3528/
    Christian Walter https://www.linkedin.com/in/christian-walter-a1857b1/
    Jayne Green https://www.linkedin.com/in/jayne-green-salestrainer/
    Pascal Le Floch-Riche https://www.linkedin.com/in/pascal-le-floch-220ba46/

    Jonathan Slasinski https://www.linkedin.com/in/jonathan-slasinski-449a655/

    george james training website https://georgejames-training.com/


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    34 min