How do you innovate inside one of the world’s most regulated industries? In this episode, Seth Narayanan speaks with Gaurav Roy, CTO of Accelya, about transforming airline retail through open platforms, APIs, and AI-driven experiences.

Gaurav shares lessons from a career spanning mobile operating systems, cloud transformation, and global enterprise technology. Together, they explore why airlines must move beyond ticketing, how openness fuels ecosystem innovation, and where AI is already reshaping operations and customer experience. A must-listen for leaders building technology at scale.

Keith McFarlane, CTO of Globality, joins The Innovator’s Playbook to unpack how innovation actually happens inside large enterprises. Drawing from his career at Microsoft, Bell Labs, Oracle, and beyond, Keith explores why process can stifle creativity, how AI delivers value when paired with deep domain expertise, and what it takes to modernize legacy platforms at scale. This episode is essential listening for technology leaders navigating AI adoption, enterprise innovation, and intentional career growth in today’s rapidly evolving landscape.

Ryan Ridgway, Founder of Cirrus Capital Partners, joins The Innovator’s Playbook to discuss how capital fuels innovation and why not all growth should be venture-funded. Ryan shares his journey from entrepreneur to investor, how sales shaped his leadership mindset, and what today’s AI boom means for founders and operators. This episode explores capital efficiency, AI consolidation, and the leadership traits investors look for when backing companies built for long-term impact.