AI for Small Business: Policies, Training, and ROI-Driven Automation

In this podcast episode, Barry introduces his full-service digital marketing agency and AI-focused consultancy, drawing on a background that includes a film degree, about 20 years at IBM as a product manager, and business consulting. He recaps his expo session on ChatGPT and AI for small business owners, emphasizing why businesses should care about AI and warning that employees may already be using it without guardrails, creating risk around PII and proprietary data; he offers a free internal AI usage policy template. Barry explains “AI-enabled” as using AI to improve daily work, sharing a workflow using Read.ai transcripts and ChatGPT as a sales coach and to generate meeting decks, while keeping humans in the loop. He outlines his methodology: baseline assessment, customized training, mapping tasks step-by-step, identifying automation opportunities, selecting off-the-shelf vs custom tools, and estimating ROI, plus establishing an internal AI council for ongoing strategy, adoption, customer communication, and talent attraction. He closes by urging businesses to use AI not only for cost savings but also to create new revenue-generating offerings from customer data insights.

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Contact Meredith: info@compressionmarketing.co