Épisodes

  • An Interview with Louchavan Lemard: 2026 National Plumber of the Year

    An Interview with Louchavan Lemard: 2026 National Plumber of the Year
    Sep 23 2026
    Andy Cam and Todd Glister are joined by Louchavan Lemard from PH247, who was crowned the UK’s first-ever Plumber of the Year at the Installer Awards 2026.

    They hear how Louchavan went from leaving school without GCSEs to building a successful business, and how his early experiences shaped his approach to the plumbing and heating industry.

    They discuss apprenticeships, developing the next generation of plumbers, and how PH247 is helping young people find a career in the trade.

    Andy, Todd and Louchavan also explore the realities of running a business in London, rising costs, employment pressures, what small businesses want from government, and the biggest challenges facing the industry.

    Finally, they look ahead to the future of PH247 and Louchavan’s vision for the opportunities ahead in heating and plumbing.

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    41 min
  • Expectations vs. Reality

    Expectations vs. Reality
    Sep 16 2026
    Andy Cam and Todd Glister get into what happens when jobs, customers and plans don’t go quite the way you expected.
    From nightmare jobs and unexpected delays to unreliable subbies, broken-down vans and last-minute cancellations, they share some of the biggest curveballs they’ve faced on the tools - and how they’ve dealt with them.

    They discuss managing expectations, handling setbacks and keeping your cool when a straightforward job suddenly turns into a nightmare.

    Andy and Todd also put each other through some real-world trade scenarios - but how would you handle them?
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    19 min
  • Will We Have Enough Plumbers in 10 Years?

    Will We Have Enough Plumbers in 10 Years?
    Sep 9 2026
    Andy Cam and Todd Glister are joined by Oliver Zanetti from Nesta to explore the skills crisis facing the Plumbing & Heating Trade.

    With an ageing workforce, fewer apprentices coming through and small businesses facing challenges when it comes to training the next generation, where will the plumbers of the future come from?

    They discuss alternative routes into the trade, how innovation could help, what the government can do to tackle the skills shortage and whether plumbing remains one of the most future-proof and financially rewarding careers available.

    Andy and Todd also compare life in the trades with other career paths and ask whether plumbing is doing enough to attract young people — particularly at a time when AI could transform the wider jobs market.
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    26 min
  • The Worst Water Mishaps & Disasters

    The Worst Water Mishaps & Disasters
    Sep 2 2026
    Andy Cam and Todd Glister hear from fellow plumbing and heating engineers about some of the worst moments they’ve experienced with water.

    Award-winning engineers John Cruickshank& Dan Tempest share their biggest disasters, early-career mistakes, close calls and the customer situations that can make a bad leak even more stressful.

    Andy and Todd also share their own stories too!
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    39 min
  • Heating Installer Awards 2026: Meet the Best in Plumbing & Heating

    Heating Installer Awards 2026: Meet the Best in Plumbing & Heating
    Aug 26 2026
    Andy Cam and Todd Glister chat to some of the winners from the Heating Installer Awards 2026.

    Andy & Todd are joined by Daniel Davies, winner of the National Installer title, to hear how he transformed a 200-year-old abandoned farmhouse into an award-winning project.

    George Tiefenthaler, winner of Best Renewables Installer, talks about his journey into renewables and where he sees the sector heading next.

    Louchavan Lemard, the inaugural winner of the Plumber Awards, talks about the job that helped secure his victory, The story behind how he got into the trade and big plans to help apprentices get into the industry.
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    38 min
  • The Ultimate Plumber: What Makes the Best in the Trade?

    The Ultimate Plumber: What Makes the Best in the Trade?
    Aug 19 2026
    Andy Cam and Todd Glister break down the strengths, weaknesses and personality traits that make someone great in the trade. From technical ability and physical strength to business skills, people skills and dealing with customers, they debate what really matters when it comes to being a top-class plumber or heating engineer.

    They also look at the weaknesses and challenges that can hold tradespeople back, before putting everything together to create their very own blueprint for the ultimate plumbing and heating engineer.

    What skills would they have? How would they deal with customers? And, most importantly, what’s the one thing they absolutely need to get right?
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    24 min
  • Should You Really Be Working When You’re Ill?

    Should You Really Be Working When You’re Ill?
    Aug 12 2026
    Andy Cam and Todd Glister speak to plumbing and heating engineers about pushing through illness and injury, when they’ve had no choice but to take time off, and the impact it can have on their work and customers.

    They also discuss what happens when someone in the family is ill, kids need to stay home from school, or even when a customer is too unwell for you to attend.

    Plus, Stephen Blair talks about the impact of mental health on his ability to work.How do you know when you should push through — and when you need to put the tools down?

    Guests: Kaz Boardman, Matt O'Gorman & Stephen Blair.
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    25 min
  • Approach To Taking Payments For Plumbing & Heating Engineers

    Approach To Taking Payments For Plumbing & Heating Engineers
    Aug 5 2026
    Andy Cam and Todd Glister invite Plumbing & Heating Engineers to join them and discuss the methods they use to collect payments, their approach to deposits, what they've learnt from previous experiences having difficulty collecting payments and Andy and Todd also share a few little tips for getting prompt payments.

    Guests: Becky Bates & Darren Dimmock.
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    26 min