The first follow-up call can begin with a simple act of service: making sure someone received the information they requested.

Bart Gurley and Larry Smith discuss how real estate agents can follow through on a promise, establish trust, and open a useful conversation about a prospect's timing, location and needs. Bart demonstrates his opening, and Larry explains how "by the way" can lead naturally into a relevant question.

You'll hear:
- Deliver the promised information before moving the conversation forward.
- Confirm that it arrived and correct contact details when needed.
- Ask relevant questions instead of assuming readiness.
- Practice your conversations and bring useful value to each call.

This week's practice:
On your next follow-up call, confirm that the person received what they requested. Then ask one useful question about their timing or priorities.

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Maverick Agent Conversations brings working real estate agents inside candid discussions with Bart and Larry. New episodes Thursdays at 8 a.m. Central.

Recorded September 9, 2026. Vendor offers and numerical examples reflect the conversation at that time; availability and individual results vary.