Hello and welcome to this week's episode of The Australian Small Business Show.

In today’s episode, Matt and Kristy Lee dive into one of the biggest challenges facing small business owners right now hiring the right people in a rapidly changing landscape. With 2026 firmly on the horizon, they explore how the rules of recruitment are shifting, why hiring mistakes are more costly than ever, and how business owners need to adapt their approach to attract and retain great staff in a competitive market .

Kristy shares her expertise in recruitment, unpacking how AI is impacting both sides of the hiring process. From AI written resumes and cover letters to smarter use of technology in screening and job ads, this conversation highlights why business owners need to be more discerning, faster in their processes, and clearer than ever on what they actually need from a role. They also discuss why cover letters are losing relevance, the importance of speed in hiring, and why passive candidates are often your best option.

The conversation also looks beyond the hire itself, emphasising the importance of always on recruitment strategies, using platforms like LinkedIn effectively, and ensuring your online presence genuinely reflects what it is like to work in your business. Matt and Kristy also talk about hiring as a retention strategy, the need to reassess roles before replacing them, and why onboarding should begin the moment a job offer is accepted.

If you are planning to hire in 2026, or are already feeling overwhelmed by recruitment decisions, this episode is packed with practical insights to help you hire better, smarter, and with confidence.

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We’d love to hear from you!

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Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we have a returning guest - James Brown from BizTach Guru. James is a Certified Master SYSTEMologist® | SME Technology Expert | Time-Saving Specialist | Business Systemisation Pro.

James stands at the forefront of business operation simplification, with a rich 20-year history spanning from manufacturing to tourism, currently specialising in construction and building trades.

Through his venture, BizTech Guru, he introduces business owners to SYSTEMology and works closely with David Jenyns, the founder of systemHUB and the SYSTEMology movement, diving deep into the methodology and building out course curriculums.

James has presented to over a thousand people about SYSTEMology and has worked directly with over a hundred business owners himself to implement this methodology.

Today we talk with James about when it might be time to outsource and get support systemising your business and how you might go about doing that.

James helps us understand when our businesses need help systemising, what that means and how to go about getting specialist help.

We have a look at how to identify the signs that your business needs some help, how to determine if a task is better to be outsourced rather than trying to do everything yourself and what the steps are for engaging a systems expert like James.

Your business might be making good money, but you feel like you just don’t have your head above water. That may be the time to start thinking about improving your systems.

If you’d like to connect with James, you can find his website here:

https://www.biztechguru.com.au/

Or connect with him on LinkedIn here: https://www.linkedin.com/in/systemologist/

Want to hear more from James? Listen to our previous chat on Episode 52 - The Core Systems Every Business Needs with James Brown from BizTech Guru | Podcasts

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

Welcome to this weeks’ episode of The Australian Small Business Show!

Today we are discussing our words of the year and why a word of the year can be more powerful than a New Year Resolution. It is not about perfection; it is all about direction.

How you choose your word of the year will be personal to your journey as a small business owner. It should solve a current problem and help guide your decision when things get busy or messy.

Your word of the year, like a New Year's Resolution, should make you fee slightly uncomfortable. So some thought is needed to ensure that it motivates change. Some prompt questions could be – What do I need more of this year?, What has been missing?

In this episode Kristy-Lee and Matt share their own words of the year. You will be surprised how different they are.

Connect with Us:

If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow

Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/

We’d love to hear from you!

Exciting news: our website is live – check it out at: https://www.theaustraliansmallbusinessshow.com.au/

* Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.