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The Art and Science of Difficult Conversations

The Art and Science of Difficult Conversations

De : Chris Wong & Lucie Tesarova
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 Ever had to have that difficult conversation with someone that you dreaded? You are not alone. Join us to explore how to improve how you handle difficult conversations with your team or loved ones. When we communicate better, we lead better, we perform better, we have better relationships, results and ultimately, a better life. Ready to learn? Make sure you subscribe so you don't miss any future episode. Want to be a guest on our podcast? Let us know! https://bit.ly/3z4Sn5w© 2026 Chris Wong and Lucie Tesarova Economie Management Management et direction Relations Sciences sociales
Épisodes
  • How to set boundaries with your family (Part 1 with Roberta Dombrowski)

    How to set boundaries with your family (Part 1 with Roberta Dombrowski)
    Mar 3 2026

    Summary:

    In this week’s episode, Chris and Lucie get the privilege to interview Roberta Dombrowski, a coach who helps leaders function at their best. She’s also experienced in setting boundaries, both at work and in her personal life. she shares her journey from burnout to coaching, focusing on reclaiming confidence, setting boundaries, and improving communication in personal and professional relationships. In part 1 of their interview, learn why it’s so hard to set boundaries and what it takes to confidently step into them.

    Key Takeaways

    • Boundaries are for yourself, not others.
    • Family boundaries often meet resistance but are essential.
    • Self-awareness and coaching help navigate complex family dynamics.
    • Patterns from childhood influence adult boundary-setting.
    • Revisiting difficult conversations multiple times leads to understanding.

    Follow Roberta

    LinkedIn - https://www.linkedin.com/in/robertadombrowski

    Website - https://www.robertadombrowski.com

    In Her Words podcast - https://www.learnmindfully.co/in-her-words

    Connect with us:

    Email – tas.difficultconversations@gmail.com
    Chris – https://www.myleadershippotential.com | www.linkedin.com/in/chriswonglmhc | download the Difficult Conversation Playbook for Leaders
    Lucie – www.mindfittery.com | www.linkedin.com/in/lucietesarova and take the Saboteur Assessment
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    19 min
  • Roleplay: Dealing with Inappropriate Jokes in the Workplace (Part 2)

    Roleplay: Dealing with Inappropriate Jokes in the Workplace (Part 2)
    Feb 24 2026

    Rachel Platt shares practical strategies for addressing disrespectful behavior, giving effective feedback, and fostering respectful workplace environments. This episode covers handling difficult conversations, timing feedback, and maintaining emotional regulation.

    Connect with Rachel:

    rplatt@PLATTinumconsulting.com

    https://calendly.com/plattinumconsulting/intro-networking

    https://www.linkedin.com/in/rachelplatt/

    www.PLATTinumconsulting.com

    About Rachel:

    Rachel Platt brings 20+ years of experience helping organizations and individuals achieve enduring success through strategic human resources leadership. Through her roles as a Chief Human Resources Officer, Vice President, and Regional Director in diverse organizational structures and industries, she built her reputation on her track record of developing pragmatic solutions to meet complex organizational and people challenges.

    Rachel founded PLATTinum Consulting in 2018 to guide leaders in creating People Strategy initiatives in the areas of employee engagement, leadership development, culture assessment and improvement, performance management, staff training, communications, talent acquisition, HR process improvement, inclusion and coaching. As a certified Women's Business Enterprise (WBE), PLATTinum serves small and medium sized non-profits and commercial businesses across the US.

    PLATTinum partners with clients to maintain a transparent, ongoing, open dialogue. We provide a data-driven, responsive, organized approach. But most importantly, we are proactive, optimistic, approachable and occasionally funny. We place outcomes before egos and work with clients who share similar values.

    Connect with us:

    Email – tas.difficultconversations@gmail.com
    Chris – https://www.myleadershippotential.com | www.linkedin.com/in/chriswonglmhc | download the Difficult Conversation Playbook for Leaders
    Lucie – www.mindfittery.com | www.linkedin.com/in/lucietesarova and take the Saboteur Assessment
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    20 min
  • How to Navigate Disrespectful Behavior in the Workplace with Rachel Platt (Part 1)

    How to Navigate Disrespectful Behavior in the Workplace with Rachel Platt (Part 1)
    Feb 17 2026
    In this conversation, Chris Wong and Lucie Tesarova engage with Rachel Platt, a people strategist, to explore the dynamics of difficult conversations in the workplace. They discuss the importance of addressing disrespectful behavior, the role of leaders in fostering a respectful culture, and the balance between achieving results and maintaining a positive work environment. Rachel shares insights on navigating difficult conversations, identifying signs of disrespect, and modeling appropriate leadership behavior. The discussion emphasizes the need for curiosity, understanding, and proactive communication in creating a healthy workplace culture. Takeaways: Rachel Platt helps organizations move past HR as paperwork.A people strategist focuses on aligning people strategy with business strategy.Curiosity is key in addressing difficult conversations.Disrespectful behavior often gets minimized in organizations.Leaders must recognize the impact of their silence on culture.High performers can create a different set of rules in the workplace.Addressing disrespect early can prevent larger issues.Intent matters, but the impact of words is more significant.Leaders should set clear expectations for respectful behavior.Creating a culture of respect enhances employee engagement and retention.\ Connect with Rachel: rplatt@PLATTinumconsulting.com https://calendly.com/plattinumconsulting/intro-networking https://www.linkedin.com/in/rachelplatt/ www.PLATTinumconsulting.com About Rachel: Rachel Platt brings 20+ years of experience helping organizations and individuals achieve enduring success through strategic human resources leadership. Through her roles as a Chief Human Resources Officer, Vice President, and Regional Director in diverse organizational structures and industries, she built her reputation on her track record of developing pragmatic solutions to meet complex organizational and people challenges. Rachel founded PLATTinum Consulting in 2018 to guide leaders in creating People Strategy initiatives in the areas of employee engagement, leadership development, culture assessment and improvement, performance management, staff training, communications, talent acquisition, HR process improvement, inclusion and coaching. As a certified Women's Business Enterprise (WBE), PLATTinum serves small and medium sized non-profits and commercial businesses across the US. PLATTinum partners with clients to maintain a transparent, ongoing, open dialogue. We provide a data-driven, responsive, organized approach. But most importantly, we are proactive, optimistic, approachable and occasionally funny. We place outcomes before egos and work with clients who share similar values. Chapters 00:00 Introduction to the Conversation 00:57 The Journey into HR and People Strategy 04:51 Navigating Difficult Conversations 12:42 Identifying Disrespectful Behavior in the Workplace 16:51 Balancing Results and Respect in Leadership 20:00 The Impact of Communication on Workplace Culture 23:58 Self-Reflection and Understanding Triggers 27:39 Understanding Intent vs. Impact 29:23 The Leader's Responsibility in Addressing Disrespect Connect with us: Email – tas.difficultconversations@gmail.comChris – https://www.myleadershippotential.com | www.linkedin.com/in/chriswonglmhc | download the Difficult Conversation Playbook for LeadersLucie – www.mindfittery.com | www.linkedin.com/in/lucietesarova and take the Saboteur Assessment
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    31 min
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